Summary
Overview
Work History
Education
Skills
Timeline
Generic

Slade MacDowell

Bethune

Summary

Licensed real estate agent and experienced analyst that brings experience in management, customer service, all microsoft programs, multi-line phone systems, POS systems, generating financial reports, sourcing data, and specialized animal care.

Overview

9
9
years of professional experience

Work History

Assistant Vice President

SitusAMC
10.2021 - Current
  • Approving system generated reporting, queries and related client deliverables for compliance, adherence, accuracy as determined by supporting information
  • Manage communication (both oral and written) with various internal and external clients regarding various questions (both routine and exceptions) related to the proper servicing of the client's CRE loans
  • Independently proof transactions (both cash and non-cash) and if applicable, initiate fund transfers due to borrowers and/or lenders in adherence with loan terms, servicing agreements and established servicing standards
  • Ensure adherence to internal policies, quality standards, and management direction while meeting contractual deliverables to clients and other external parties
  • Generate (or oversee and supervise the generation of) source data (including the posting of transactions) within the servicing system ensuring an accurate, current representation of the borrower's outstanding obligations to the lender are reflected within the servicing system
  • Summarize research, as needed, to comprehensively respond to inquiries from borrowers, lenders, audit, rating agency and other authorized stakeholders
  • Design and build spreadsheet templates and/or financial models, including the coding of interrelated excel formulas, data tables and macros, to analyze the loan metrics, cash flows, amortization tables and similar debt or collateral analysis, and, find and correct logic errors contained within
  • Ensure compliance against servicing standards, internal policies, and abstracted key dates, terms/requirements from various loan and servicing documents, while identifying and addressing those provisions that warrant exception processing
  • Direct the preparation of periodic reporting summaries, account reconciliations and officer certificates as required by the various servicing agreements
  • Demonstrate teamwork by maintaining a professional attitude, proactively assisting coworkers, as well as with special projects, and working overtime, when necessary, to meet client deadlines
  • Recommend process rationalization and efficiency initiatives affiliated with job responsibilities
  • Assist in compiling various internal reports and assist the asset managers and the portfolio management team with reporting to the client
  • Asset management, portfolio management, treasury services, escrow (including tax or insurance) administration
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.

Volunteer Manager / Animal Control Officer

Guilford County Animal Services
10.2021 - 06.2022
  • Investigate complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous or diseased animals
  • Conduct investigations of complaints regarding animal cruelty and neglect; investigates animal bites, arranging for appropriate identification and quarantine
  • Explain local laws, codes and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public
  • Perform shelter duties as required; reports need for supplies and maintenance
  • Issue citations for violations of applicable regulations
  • Patrols assigned areas
  • Operate County vehicles
  • Captured stray and unlicensed animals for impounding
  • Transports injured animals and provides for their care
  • Testify in court regarding citations and disposition of complaints
  • Maintain records and prepare daily reports related to work performed
  • Operate humane traps, mobile radios, cellular phones, and related animal control tools and equipment
  • Identify basic symptoms of common animal diseases and recommend veterinary medical care of isolation to the animal owner
  • Speak to and meet with a variety of community, business and educational organizations to further goals of the program
  • Maintain records of work performed and materials used
  • Contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team
  • Represent the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Created contacts with community organizations to obtain commitments to support volunteer program through contributions and volunteer hours.

Clinic Manager

VIP Petcare
02.2021 - 10.2021
  • Making recommendations for services and products aligned with the company's Standards of Care
  • Leading, coaching, hiring, and developing staff at all levels
  • Communicating with and building relationships with the Host Retailer Management Team
  • Preparing vaccines
  • Restraining pets for wellness procedures and sample collection
  • Preparing samples for outside laboratory testing
  • Assisting the doctor with the creation and maintenance of comprehensive records
  • Leading a culture of safety in my center
  • Collecting payment and reviewing discharge paperwork with clients
  • Keeping the examination areas clean and ready for patients
  • Strategically scheduling team members in the center
  • Facilitating the inventory process and leveraging an expense budget
  • Managing end of day reconciliation
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Hired, trained and supervised employees to maintain team of high performers.

General Manager

Rockin' Jump
11.2019 - 04.2021
  • Checking in guests
  • Payroll and deposits
  • Handling various customer concerns
  • Assigning staff to their duties
  • Assigning cleaning duties
  • Counting down registers after each shift change
  • Scheduling
  • Hiring/firing
  • Interviewing candidates
  • Training/mentoring newly promoted team members
  • Running cafe and making food/drinks
  • Ensuring all nightly operations are complete
  • Inventory control for the facility
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Realtor

Weichert Realtors Southern-Coast
05.2017 - 04.2021
  • Company Overview: Myrtle Beach, SC
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.

Facility Manager/Trainer

Happy K-9 Academy
11.2015 - 05.2018
  • Company Overview: Murrells Inlet, SC
  • Assisting clients with check in and check outs
  • Scheduling boarding appointments
  • Scheduling training appointments
  • Receiving and processing payments
  • Monitoring dogs at all times
  • Cleaning up kennels
  • Assisting in training of dogs
  • Training new employees
  • Ensuring proper sanitary care was being done nightly
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

Education

Post Real Estate license certificate -

Pinnacle Real Estate Academy
02.2018

Real Estate certificate -

Horry-Georgetown Technical College
12.2016

Citizens Police Academy - Certificate -

Kent City Police Department
10.2016

Diploma - CP Courses

Ravenna High School
07.2015

Skills

  • Analytical Judgment Skills
  • Issue resolution skills
  • Recruitment / human resources
  • Recruiting and hiring
  • Effective relationship building
  • Corporate presentations
  • Strategic planning
  • Human resources management
  • Financial management
  • Organizational development
  • Department policies & procedure implementation
  • Risk management
  • Business planning
  • Project management

Timeline

Assistant Vice President

SitusAMC
10.2021 - Current

Volunteer Manager / Animal Control Officer

Guilford County Animal Services
10.2021 - 06.2022

Clinic Manager

VIP Petcare
02.2021 - 10.2021

General Manager

Rockin' Jump
11.2019 - 04.2021

Realtor

Weichert Realtors Southern-Coast
05.2017 - 04.2021

Facility Manager/Trainer

Happy K-9 Academy
11.2015 - 05.2018

Real Estate certificate -

Horry-Georgetown Technical College

Citizens Police Academy - Certificate -

Kent City Police Department

Post Real Estate license certificate -

Pinnacle Real Estate Academy

Diploma - CP Courses

Ravenna High School

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Slade MacDowell