Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sloan Oman

Charleston

Summary

Dynamic and detail-oriented professional with a proven track record at New Berlin Eats, excelling in efficient multitasking and customer service. Recognized for enhancing guest satisfaction through proactive communication and maintaining high cleanliness standards. Skilled in safe food handling and adept at problem-solving, ensuring seamless operations during peak hours.

Overview

8
8
years of professional experience

Work History

Barback/BOH Line Cook

New Berlin Eats
02.2025 - 09.2025
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Replaced empty kegs and soda syrups.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Assisted in setting up and breaking down bar area for speci``
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
  • Operated POS system to collect payments from customers.
  • Reduced service times, efficiently managed dishwasher during high-volume periods.
  • Facilitated smooth workflow by organizing bar layout for easy access to frequently used bottles and tools.
  • Ensured customer satisfaction, promptly addressed and resolved any complaints related to bar area.
  • Reduced waste, monitored and recorded spoilage of perishables, ensuring efficient use of resources.
  • Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Plated and presented all dishes to match established restaurant standards.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Proactively addressed equipment malfunctions, ensuring minimal disruption to meal service operations.
  • Reduced food waste through proper storage techniques and timely utilization of ingredients.
  • Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
  • Efficiently rotated through various stations within the kitchen, demonstrating adaptability and strong proficiency at each position.
  • Helped establish a positive work culture among kitchen staff by actively participating in team meetings and offering constructive feedback for improvement.
  • Safely operated kitchen equipment, minimizing accidents and maintaining a secure work environment.
  • Provided excellent customer service by accommodating special dietary needs and addressing concerns promptly.
  • Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
  • Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
  • Trained new hires, fostering a positive team environment and contributing to overall staff development.
  • Offered product samples, answered questions and helped customers find items.
  • Assisted customers with carry-out service.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Processed payments for orders and provided customers with change.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Addressed customer complaints and inquiries to verify satisfaction.

Line Cook/Restaurant Cashier

Sam and Zoe's
09.2017 - 08.2025
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Improved team morale and productivity through effective communication and collaboration.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
  • Acted as an ambassador for the restaurant brand, providing information about menu offerings and upcoming promotions when appropriate.
  • Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
  • Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
  • Improved customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
  • Resolved potential conflicts between customers or staff members effectively, fostering a harmonious work environment.
  • Assisted in menu knowledge training for new employees, contributing to improved team performance.
  • Participated in regular employee meetings to share ideas on improving front-of-house processes and procedures.
  • Increased repeat business by establishing friendly rapport with regular customers.
  • Reduced errors in order processing by diligently following store protocols.
  • Assisted in inventory management, helping to keep popular items in stock.
  • Supported management in implementing new POS systems, ensuring smooth transition.
  • Facilitated team-oriented atmosphere, contributing to staff morale and productivity.
  • Maintained clean and organized checkout area, contributing to pleasant shopping environment.
  • Enhanced customer experience by providing fast and accurate transaction processing.
  • Provided training to new hires on register operations, improving team efficiency.
  • Enhanced store security by vigilantly identifying counterfeit currency and preventing theft.
  • Fostered positive relationships with customers, leading to increase in positive reviews.
  • Implemented hygiene and safety protocols at cash register, ensuring customer confidence.
  • Ensured accurate financial handling, minimizing discrepancies in daily cash totals.
  • Coordinated with kitchen staff to ensure accurate order fulfillment for takeout customers.
  • Participated in store inventory counts, helping to maintain accurate stock levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Plated and presented all dishes to match established restaurant standards.

Stock Room Associate

Caymas Boats
03.2021 - 03.2024
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Shelved new and returned inventory according to proper storage procedures.
  • Enhanced stock room efficiency by implementing a streamlined inventory management system.
  • Managed timely and effective replacement of damaged or missing products.
  • Reduced stock discrepancies by conducting regular audits and reconciling physical inventory with system data.
  • Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques or pallet jack usage.
  • Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
  • Prepared pallets for shipment or use by sales floor employees.
  • Interpreted and followed verbal instructions and pull sheets.
  • Minimized product damages during transit by properly packing fragile items using protective materials like bubble wrap or foam inserts.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Developed and maintained successful working relationships with colleagues.
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
  • Adhered to safety regulations and practiced safe work habits.
  • Performed weekly inventory counts to verify stock levels.
  • Followed proper procedures for item receipt, storage and inventory control.
  • Conducted periodic audits to verify inventory accuracy.
  • Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
  • Kept work areas neat, clean and free from debris.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Transported merchandise pallets to move in warehouse.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Prepared and checked outbound shipments for accuracy.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Education

High School Diploma -

Lipscomb Academy
Nashville, TN

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness maintenance
  • Flexible schedule
  • Bussing tables
  • Glass collection
  • Stock rotation
  • Ice replenishment
  • Fast-paced environment
  • Bartender support
  • Spirits restocking
  • Glass washing
  • Beer keg installation
  • Garnish preparation
  • Dishwashing and sanitization
  • Ice restocking
  • Clearing tables
  • Bartender backup
  • Ice and keg replenishment
  • Keg replacements
  • Time management
  • Attention to detail
  • Customer service
  • Problem-solving
  • Safe food handling
  • Service bar restocking
  • Clear communication
  • Guest service
  • Decision-making
  • POS system operation
  • Food running
  • Food safety
  • Timely food delivery
  • Table bussing
  • Conflict resolution
  • Relationship building
  • Table clearing
  • Quality control
  • Wait staff support
  • Payment processing
  • Menu memorization
  • Reliability
  • Cash handling
  • Active listening
  • Organizational skills
  • Customer service excellence
  • Customer satisfaction

Timeline

Barback/BOH Line Cook

New Berlin Eats
02.2025 - 09.2025

Stock Room Associate

Caymas Boats
03.2021 - 03.2024

Line Cook/Restaurant Cashier

Sam and Zoe's
09.2017 - 08.2025

High School Diploma -

Lipscomb Academy

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Sloan Oman