Sona Staggers
LEXINGTON
Summary
A diligent leader, who has the ability to adapt, learn, and has years of experience with retail, food service, managing, and cash handling. I Sona (my government name is Quintrell Staggers and I fully understand that it is needed for documentation and legality.) am an amazing addition to your team. With my expertise in staff coordination, conflict resolution, and operational efficiency. I am reliable and results-driven, known for fostering positive work environment with wonderful communication skills and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Shift Manager
Starbucks
Red Bank, SC
09.2022 - Current
- Cleanliness is a top priority, ensuring the cleanliness of the cafe and behind the bar, ensures customer satisfaction and customers who come back.
- Money safety is very important to me and I go through all the procedures to make sure money is safe and secured.
- Each season we have a new drink come out or even new technology. Adaptability is one of my strong suits and I never back down from a challenge.
- Treating my customers and workers with care and passion. Making sure that any issue they have or problem that arises, is addressed in best possible way.
- Trained new baristas on beverage preparation techniques and customer service standards.
Seasonal Sales Associate
Five Below
Lexington, SC
11.2022 - 01.2023
- Organizing and placing product. Sometimes having to re-organize shelves for new product to fit or create a whole new shelf all together
- Helping to navigate customers to products they need. With such a big selection, having the knowledge of each section because I took time to learn them.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Sally Beauty
Lexington, SC
09.2021 - 08.2022
- Studying and researching beauty trends to better assist and stay in touch with customers. This allows for customer satisfaction and customer connection.
- Organization of products and making sure that the shelves look neat and not cluttered helps customer find products and what they are specifically priced.
- Up selling products is a must, every product has something it can be sold with as a pairing, even more than a pairing. One product could equal up to more than one purchase.
- Trained new associates on sales techniques and store policies for effective onboarding.
- Handled cash management and deposits with care, along with being a keyholder.
Education
Diploma -
White Knoll High School
Red Bank, SC06-2021
Skills
- Proficient with technology
- Cash handling
- Creative and innovative thinking
- Great stamina to get through to any goal
- Dependable and Punctual
- Great with working within teams
- Giving any client an amazing experience
- Very Communicative
- Leadership
- Training and mentoring
- Delegating work
- Inventory control
Timeline
Seasonal Sales Associate
Five Below
11.2022 - 01.2023
Shift Manager
Starbucks
09.2022 - Current
Sales Associate
Sally Beauty
09.2021 - 08.2022
Diploma -
White Knoll High School