Sonja Eichelberger
Lexington
Summary
Experienced Account Service Representative specializing in client relationship building, customer service, and pharmacy operations. Proven ability to streamline communication processes and enhance service delivery.
Overview
34
34
years of professional experience
Work History
Account Service Representative
Genoa Healthcare
Columbia
09.2020 - Current
- Managed client accounts to ensure timely resolution of inquiries and issues.
- Developed and maintained comprehensive knowledge of company products and services.
- Streamlined communication processes between clients and internal teams to enhance service delivery.
- Researched options and recommended services to address clients' needs.
- Collaborated with healthcare providers to coordinate services for patients effectively.
- Serve as primary point of contact for patients, providing support and guidance regarding pharmacy services and medication needs.
- Marketing and Site Visits to different Sites.
School Bus Driver
Lexington School District Two
West Columbia, SC
08.1996 - 09.2020
- Ensured student safety by adhering to traffic regulations and school policies during daily routes.
- Conducted pre-trip inspections to maintain bus operational readiness and safety compliance.
- Assisted students with boarding and disembarking, fostering a secure environment on the bus.
- Monitored student behavior and addressed behavioral issues effectively to promote a respectful atmosphere.
- Collaborated with school staff to communicate route changes and ensure timely arrivals for events.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Teachers Assistant
Lexington School District Two
West Columbia, SC
08.1992 - 09.2020
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported student learning through individualized instruction and intervention strategies.
- Collaborated with educators to develop educational materials tailored to diverse learning needs.
- Organized and maintained classroom supplies, ensuring a conducive learning environment.
Life Insurance Agent
Colonial Life
Columbia, SC
09.2010 - 12.2019
- Developed tailored life insurance solutions to meet client needs.
- Guided clients through policy selection and coverage options.
- Conducted comprehensive risk assessments for potential clients.
- Established strong relationships with clients, enhancing retention rates.
Education
No Degree - Nursing And Social Worker
Midlands Technical College
West Columbia, SCSkills
- Client relationship building
- Pharmacy Operations
- Professionalism and etiquette
- Performance tracking
- Customer Service
- Data Entry
- Administrative Support
- Medication Coordinator
Timeline
Account Service Representative
Genoa Healthcare
09.2020 - Current
Life Insurance Agent
Colonial Life
09.2010 - 12.2019
School Bus Driver
Lexington School District Two
08.1996 - 09.2020
Teachers Assistant
Lexington School District Two
08.1992 - 09.2020
No Degree - Nursing And Social Worker
Midlands Technical College