Sophia Calderon
Rock Hill
Summary
Dynamic professional with a strong background in team management and front-end development, honed as Head Barista at Nibl. Proven ability to enhance customer service and train staff effectively. Proficient in Microsoft Office Suite and skilled in project planning, ensuring high-quality outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Head Barista
Nibl
Columbia
09.2023 - Current
- Managed daily operations and coordinated a team of baristas in a fast-paced, customer-focused environment.
- Maintained a composure under pressure and ensured great service.
- Trained new employees on customer service standards.
Assistant Manager
AquaTech Pool Company
Charlotte
05.2021 - 07.2025
- Supervised a team of lifeguards to ensure safety protocols were followed.
- Communicated with the team and patrons to resolve conflicts and provide high-quality customer service.
- Assisted with training new lifeguards, emphasizing safety standards and teamwork.
Personal Project
Sweet Merienda
Columbia
01.2025 - 05.2025
- Designed and developed a multi-page website using HTML and CSS, focusing on selling desserts.
- Practiced front-end development by creating visually appealing layout designs.
- Gained proficiency in Git for efficient file structure management.
Education
Bachelor of Science - Integrated Information Technology, Business Administration
University of South Carolina
Columbia, SC05.2027
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong communication skills
- Excellent problem-solving abilities
- Time management and organizational skills
- Attention to detail and accuracy
- Team management
- Project management
- Project planning
- Front-end development
Timeline
Personal Project
Sweet Merienda
01.2025 - 05.2025
Head Barista
Nibl
09.2023 - Current
Assistant Manager
AquaTech Pool Company
05.2021 - 07.2025
Bachelor of Science - Integrated Information Technology, Business Administration
University of South Carolina
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