Summary
Overview
Work History
Education
Skills
References
Timeline
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Sophia Connors

Sophia Connors

Aiken

Summary

Dynamic professional with a proven track record, excelling in customer service and problem-solving. Adept at enhancing customer engagement through innovative merchandising strategies, and effective communication. Recognized for fostering team collaboration, positive attitude, working hard and maintaining high standards of integrity and attention to detail in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Special Needs Child Caregiver

Jennifer White
Warner Robins
11.2022 - 05.2025
  • Delivered personalized care for children with special needs in home environments.
  • Assisted children with daily living tasks, including hygiene and meal preparation.
  • Monitored children's progress and behavior, communicating changes to parents and guardians.
  • Developed individual plans tailored to each child's unique needs.
  • Facilitated social interactions through games, arts, crafts, music, and storytelling.
  • Supported emotional well-being by demonstrating patience during challenging situations.
  • Applied positive reinforcement techniques to encourage desired behaviors.
  • Taught basic life skills, including communication and problem-solving techniques.

Restaurant Hostess

Walk-On's Bistreaux & Bar
Warner Robins
10.2024 - 03.2025
  • Greeted guests warmly, ensuring pleasant first impressions at all times.
  • Managed reservations and organized seating arrangements efficiently.
  • Communicated guest needs and preferences to servers effectively.
  • Monitored server availability and table turnover to expedite seating.
  • Built positive relationships with front-of-house and kitchen staff.
  • Maintained cleanliness of host stand and dining area consistently.
  • Resolved customer complaints professionally while fostering a positive atmosphere.
  • Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.

Boutique Generalist

Fringe and Frayed
Warner Robins
01.2024 - 09.2024
  • Executed product displays and merchandising strategies to enhance customer engagement.
  • Assisted in inventory management and stock organization for various products.
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Utilized problem-solving skills to troubleshoot technical issues related to software applications or hardware devices.
  • Determined consumer needs to align products and services with market demands.
  • Maintained positive working relationships with staff and management.
  • Guided staff members on roles, responsibilities, and tasks efficiently.

Education

High School Diploma -

Houston County High School
Warner Robins
05-2025

Skills

  • Customer service
  • Problem solving and resolution
  • Effective communication
  • Team collaboration
  • Integrity and honesty
  • Attention to detail

References

References available upon request.

Timeline

Restaurant Hostess

Walk-On's Bistreaux & Bar
10.2024 - 03.2025

Boutique Generalist

Fringe and Frayed
01.2024 - 09.2024

Special Needs Child Caregiver

Jennifer White
11.2022 - 05.2025

High School Diploma -

Houston County High School

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Sophia Connors