Sophia Goodwin
Columbia,WI
Summary
A Dynamic and enthusiastic professional with a background in fast-paced environments, such as Chick-fil-A. Excelled in customer service and safe food handling. Demonstrated the ability to maintain high sanitation standards and work efficiently under pressure. Fluent in German, showcasing strong communication skills and a positive attitude. Proven track record of enhancing customer satisfaction and team collaboration.
Outgoing and reliable with strong emphasis on excellent customer service and teamwork. Familiar with food safety standards and adept at operating kitchen equipment. Capable of creating positive dining experience for customers by ensuring quality and efficiency.
Overview
2
2
years of professional experience
Work History
Fast Food Worker
Chick-fil-A
04.2023 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Prepared salads, soups and sandwiches for customers.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Child Care
Private
10.2022 - Current
- Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
- Kept constant child headcount and oversaw sign-in and sign-out process for parents to maintain child care and safety.
- Enhanced childcare program quality by implementing innovative learning activities and age-appropriate curriculum.
- Managed caseload of 5 children in welfare system to provide comprehensive, community-based care alone.
Education
High School Diploma -
Arrows Academy
Columbia, SC05-2025
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Engaging personality
- Patience and empathy
- Safe food handling
- Reliable and punctual
- Accustomed to shift work
- Valid South Carolina driver's license
- Basic math
- Good with numbers and math
- FLUENT IN German
- Conversant in German
- Reliable team worker
- Multitasking and organization
Accomplishments
- Supervised team of 5 staff members.
- Efficiently served more than 100 satisfied customers during an average shift at the drive up window.
- Transitioned from living overseas to living in the states
Languages
German
Native or Bilingual
Interests
- Stand-up Paddleboarding (SUP)
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Web Development and Design
- Baking
- Volunteering
- Music
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Drawing and Painting
- Animal Care
- Kayaking
- Acting and Theater
Timeline
Fast Food Worker
Chick-fil-A
04.2023 - Current
Child Care
Private
10.2022 - Current
High School Diploma -
Arrows Academy
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