Sophie Marzbanian
Bluffton
Summary
Dedicated professional with a strong background in customer service and problem solving. Skilled in event coordination and team collaboration, contributing to positive guest experiences and effective organizational operations.
Overview
4
4
years of professional experience
Work History
Host
Nectar Farm Kitchen
Bluffton
02.2025 - Current
- Greeted and seated guests promptly to create welcoming atmosphere.
- Managed reservation system to maximize seating efficiency.
- Provided menus and detailed daily specials to enhance dining experience.
- Assisted servers by relaying guest needs and preferences effectively.
- Maintained cleanliness of front-of-house areas and dining space consistently.
- Collaborated with team members to ensure efficient service flow.
- Handled guest inquiries and resolved issues professionally to uphold satisfaction.
- Supported special events by coordinating seating arrangements and guest lists.
Mock Trial President
May River High School
Bluffton
08.2024 - 05.2025
- Collaborated with staff and students to ensure operational efficiency of the organization.
- Provided leadership and guidance on developing mock trial cases to maximize team performance.
- Organized and facilitated meetings, strategic planning sessions, and mock practices.
- Resolved conflicts between students by listening attentively and providing constructive feedback.
- Determined performance goals and offered tactics for achieving milestones.
- Maintained effective communication channels with all stakeholders involved in the organization's activities.
- Delivered speeches and competed in mock trial conferences
Model United Nations Vice President
May River High School
Bluffton
08.2024 - 05.2025
- Presented and created visual aid for delegation meetings
- Collaborated with advisor and other leadership members to ensure efficiency within the delegation
- Represented assigned country in committee discussions and negotiations.
- Researched global issues to inform position papers and speeches.
- Collaborated with peers to draft resolutions and strategy documents.
- Engaged in public speaking to advocate for national interests effectively.
- Facilitated team meetings to coordinate research and preparation efforts.
- Provided mentorship to new delegates on parliamentary procedures and rules.
- Collaborated with fellow delegates to draft resolutions on pressing world issues.
- Conducted mock negotiations with other delegates to simulate real-world diplomatic talks.
- Researched and analyzed global political issues, such as human rights, international law, and economic development.
- Delivered powerful speeches in front of large audiences to advocate for a particular position or resolution.
- Participated in crisis simulations that tested my ability to think quickly and react appropriately in difficult situations.
Student Government Parliamentarian
May River High School
Bluffton
09.2023 - 05.2025
- Created and managed the SGA Constitution, a document outlining the rules and regulations of the Student Government.
- Created and organized the school districts first election fair where students were able to meet the candidates and discuss their platforms before voting.
- Organized and co-managed student elections with the Student Government advisor
- Organized and co-managed student tours with the Student Government advisor and other members of leadership.
- Engaged in extracurricular activities to build leadership and social skills.
- Prepared presentations using visual aids to communicate ideas effectively.
- Created and organized the school district's first election fair where students were able to meet the candidates and discuss their platforms before voting.
- Organized and participated in a variety of campus events, such as elections, election fairs, and assemblies.
- Collaborated with peers to develop innovative solutions for educational challenges.
- Prepared and delivered presentations on subject-specific topics.
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
- Volunteered for community service projects, applying academic knowledge in real-world scenarios.
- Utilized a document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created and organized the school district's first election fair where students were able to meet the candidates and discuss their platforms before voting.
Ice Cream Maker
Chill-n Ice Cream
Bluffton
09.2024 - 02.2025
- Crafted various ice cream flavors using fresh ingredients and unique recipes.
- Operated ice cream machines to ensure smooth production processes.
- Maintained cleanliness and organization of the production area at Chill-n Ice Cream.
- Ensured compliance with food safety regulations during production activities.
- Monitored temperatures to ensure optimal freezing conditions during production.
- Measured out ingredients accurately according to recipe instructions before mixing into a batch.
- Assisted with packaging of finished products for sale.
- Broke down, cleaned and sanitized work stations at end of shift.
- Prepared and built food items according to standardized recipes and directions.
- Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
- Contributed to positive work environment for all staff members through active listening and effective communication.
- Took orders from customers and managed the cash register
Cashier
Papa Johns
Bluffton
10.2023 - 12.2023
- Processed customer transactions accurately using cash register and point-of-sale system.
- Provided exceptional service by assisting customers with product inquiries.
- Maintained organized and clean checkout area consistently.
- Handled cash, credit, and gift card payments securely and accurately.
- Collaborated with team members to ensure efficient daily store operations.
- Managed inventory through effective restocking and merchandise organization.
- Resolved customer complaints professionally to foster positive experiences.
- Followed company policies for returns, exchanges, and refunds diligently.
Host
Nectar Farm Kitchen
Bluffton
12.2021 - 11.2022
- Greeted and seated guests promptly to create welcoming atmosphere.
- Managed reservation system to maximize seating efficiency.
- Provided menus and detailed daily specials to enhance dining experience.
- Assisted servers by relaying guest needs and preferences effectively.
- Maintained cleanliness of front-of-house areas and dining space consistently.
- Collaborated with team members to ensure efficient service flow.
- Handled guest inquiries and resolved issues professionally to uphold satisfaction.
- Supported special events by coordinating seating arrangements and guest lists.
Education
Some College (No Degree) - Business Administration And Management
University of South Carolina Beaufort
Bluffton, SCSkills
- Leadership
- Public speaking
- Event planning
- Customer service
- Problem solving
- Team collaboration
- Conflict resolution
- Communication skills
Accomplishments
GSU Model United Nations - 2x Distinguished Recognition
Timeline
Host
Nectar Farm Kitchen
02.2025 - Current
Ice Cream Maker
Chill-n Ice Cream
09.2024 - 02.2025
Mock Trial President
May River High School
08.2024 - 05.2025
Model United Nations Vice President
May River High School
08.2024 - 05.2025
Cashier
Papa Johns
10.2023 - 12.2023
Student Government Parliamentarian
May River High School
09.2023 - 05.2025
Host
Nectar Farm Kitchen
12.2021 - 11.2022
Some College (No Degree) - Business Administration And Management
University of South Carolina Beaufort