Spencer Sweat
Conway
Summary
Proven utility worker with a track record of enhancing service reliability and efficiency at Grand Strand Water and Sewer. Skilled in equipment operation and adept at fostering clear communication. Successfully reduced downtime by swiftly troubleshooting utility systems. Demonstrates commitment to safety compliance and mechanical maintenance, consistently improving team productivity and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Utility Worker
Dorman Sitework
10.2023 - 02.2024
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Completed daily maintenance tasks in record time to maximize productivity.
- Reduced downtime by quickly identifying and troubleshooting issues with electrical systems, water lines, or gas pipes.
- Delivered high-quality customer service by promptly responding to inquiries, addressing concerns, and providing updates on service restoration efforts during outages or other issues.
- Completed projects ahead of schedule through efficient coordination with team members and external contractors.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Improved service reliability by conducting routine maintenance and repairs on utility equipment.
Utility Worker
Grand Strand Water and Sewer
12.2022 - 05.2023
- Delivered high-quality customer service by promptly responding to inquiries, addressing concerns, and providing updates on service restoration efforts during outages or other issues.
- Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
- Improved service reliability by conducting routine maintenance and repairs on utility equipment.
- Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
Lube Service Technician
Main Street Car Care
10.2021 - 12.2022
- Maintained high safety standards by diligently inspecting vehicles for potential issues during service appointments.
- Improved team efficiency through effective communication and collaboration during high-volume appointment periods.
- Demonstrated expertise in various makes and models, adapting quickly to new technologies in the automotive industry.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
- Greeted customers and answered questions about oil changes and other services.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2022
Skills
- Power tool operation
- Equipment operation
- Grounds maintenance
- Heavy equipment operation
- Hand tool proficiency
- Cleaning procedures
- Safety compliance
- Landscaping techniques
- Vehicle maintenance
- Mechanical maintenance
- Construction
- Heavy lifting
- Clear communication
- Safety management
- Hand and power tool use
- Willing to learn
- Cleaning and sanitizing
- Physical strength and stamina
- Visual inspection
- Personnel training
Timeline
Utility Worker
Dorman Sitework
10.2023 - 02.2024
Utility Worker
Grand Strand Water and Sewer
12.2022 - 05.2023
Lube Service Technician
Main Street Car Care
10.2021 - 12.2022
High School Diploma -
Penn Foster Career School
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