Stacey Nielson
Rock Hill
Summary
Experienced Transplant Program Assistant at the Medical University of South Carolina, skilled in data analysis and patient management. Proven track record in enhancing patient billing efficiency and achieving compliance accuracy. Recognized for strong organizational skills and effective communication, driving program success and ensuring adherence to high standards.
Overview
13
13
years of professional experience
Work History
Transplant Program Assistant
Medical University Of South Carolina
Lancaster
01.2022 - Current
- Processed incoming kidney transplant referrals with a high level of accuracy.
- Obtained financial clearance for patients, and ensured the correct guarantor is applied to the patient's chart.
- Ensured documentation adherence to regulatory standards set by UNOS and MUSC.
- Analyzed data metrics to ensure patients were completing the evaluation process in a timely manner.
- Scheduled patients for appointments and procedures, as requested by transplant providers.
- Performed additional duties to ensure the goals of the transplant program were met.
Store Manager
Penzey's Spices
Charlotte
10.2015 - 06.2020
- Recruited, trained and supervised new employees.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Manager - Operations
Bath & Body Works
Rock Hill
10.2011 - 10.2015
- Led seasonal changeovers for multiple stores, ensuring timely updates to displays to maintain fresh and engaging customer experiences.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
Education
Bachelor of Science - Psychology and Human Nutrition
Southern Utah University
Cedar City, UT05-2008
Skills
- Epic Super User
- Proficient in Microsoft Office programs
- Patient billing
- Patient scheduling
- Data analysis
- Regulatory compliance
- Record management
- Attention to detail
- Strong organizational skills
- Time management
- Effective communication skills
Timeline
Transplant Program Assistant
Medical University Of South Carolina
01.2022 - Current
Store Manager
Penzey's Spices
10.2015 - 06.2020
Assistant Manager - Operations
Bath & Body Works
10.2011 - 10.2015
Bachelor of Science - Psychology and Human Nutrition
Southern Utah University
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