Stacie Gregory
Myrtle Beach,SC
Summary
Accomplished CMA with a proven track record at Carolina Health Specialists, enhancing patient outcomes through effective procedure assistance and inventory management. Demonstrates exceptional team collaboration and HIPAA compliance, significantly improving clinic efficiency and patient satisfaction. Skilled in EMR/EHR and known for a professional bedside manner, adeptly balancing patient care with operational demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CMA
Carolina Health Specialists
09.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Chiropractic Assistant
Spine Pain Center
09.2021 - 09.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Preparedexamination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted in coordinating community health events, increasing clinic visibility and patient engagement.
Front and Back Office Medical Assistant
Beach Family and Urgent Care
01.2018 - 11.2021
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
- Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
- Improved overall clinic efficiency by performing clinical duties such as taking vital signs, administering injections, and drawing blood samples.
- Streamlined patient flow by efficiently managing front and back-office tasks, including scheduling appointments and maintaining records.
- Demonstrated adaptability in fast-paced environments by swiftly shifting between front and back-office tasks as needed.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
Education
Allied Health Science - Medical Assisting
Blue Ridge Community And Technical College
Martinsburg, WV05.2015
Certification - Phlebotomy Technician Certificate
Blue Ridge Community And Technical College
Martinsburg, WV05.2009
Certification - EKG Technician
Blue Ridge Community And Technical College
Martinsburg, WV05.2009
GED -
Hedgesville High
Hedgesville, WV01.2007
Skills
- Financial Software Proficiency
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- EMR / EHR
- Immunization Administration
- Lead Placement
- Certified in CPR/AED
- Procedure Assistance
- Time Management
- Computer Skills
- Fast Learner
- Team Collaboration
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
Timeline
CMA
Carolina Health Specialists
09.2023 - 08.2024
Chiropractic Assistant
Spine Pain Center
09.2021 - 09.2023
Front and Back Office Medical Assistant
Beach Family and Urgent Care
01.2018 - 11.2021
Allied Health Science - Medical Assisting
Blue Ridge Community And Technical College
Certification - Phlebotomy Technician Certificate
Blue Ridge Community And Technical College
Certification - EKG Technician
Blue Ridge Community And Technical College
GED -
Hedgesville High
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
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