Stacy Concannon
Charleston,SC
Summary
Results-driven Records Management and Documentation Control professional with 8+ years of federal records management, compliance, information governance, and documentation control experience. Expert in NARA compliance, records lifecycle management, electronic records retention, SOP development, FOIA operations, and process improvement. Proven success improving workflow efficiency, reducing backlogs, and maintaining compliance in highly regulated federal environments.
Experienced with data analysis, statistical modeling, and business intelligence tools. Utilizes analytical skills to identify trends and provide actionable insights that support business decisions. Knowledge of data visualization techniques and effective communication ensures clear presentation of complex information to stakeholders.
Overview
8
8
years of professional experience
Work History
FOIA Analyst
Koniag Government Services
08.2023 - Current
- Maintain controlled documentation systems managing more than 1,500 pages of records monthly using FOIA Express and eRecords platforms.
- Ensure compliance with federal records management policies, retention schedules, and NARA requirements.
- Developed and implemented SOPs and documentation control processes that reduced processing backlogs by 40% and improved response timelines.
- Coordinate interagency documentation reviews with federal agencies, contractors, and stakeholders.
- Lead training initiatives on records management systems and documentation standards, improving staff compliance and workflow efficiency.
- Draft and maintain technical and non-technical documentation, procedural guidance, correspondence, and records management materials.
- Maintain documentation control, intake processing, tracking systems, and audit trails throughout the records lifecycle.
Healthcare Specialist
Naval Health Clinic Charleston
07.2018 - 08.2023
- Designed and delivered enterprise-wide MHS Genesis and Privacy Act compliance training to over 1000 healthcare personnel worldwide.
- Implemented documentation workflow improvements and quality-control procedures that reduced errors and increased data accuracy.
- Developed and enforced technical documentation standards supporting medical records management activities.
- Presented compliance metrics, operational analyses, and process improvement recommendations to senior leadership.
- Maintained controlled medical documentation systems while ensuring compliance with federal healthcare regulations.
- Earned annual performance awards and was twice recognized as Clinician of the Year.
- Coordinated patient care initiatives to enhance service delivery across healthcare teams.
- Streamlined administrative processes, improving patient appointment scheduling efficiency.
- Developed and maintained electronic health record standards to ensure compliance and data accuracy.
- Led training sessions for new staff on healthcare protocols and procedures, fostering knowledge retention.
- Analyzed patient feedback data to identify service improvement opportunities and implement changes.
Education
Cybersecurity - Cyber Security
Trident Technical College
Charleston, SC01-2024
Bachelor of Applied Science (B.A.S.) -
Ferris State University
Big Rapids01-2010
Skills
- FOIA Express
- ERecords
- Microsoft 365
- SharePoint
- Adobe Acrobat Pro
- Federal Records Lifecycle Management
- Electronic Records Retention
- Document Control Systems
- NARA Compliance
- Privacy Act Compliance
- SOP Development
- Audit Trail Management
- Database Management
- Technical Writing
- Training & Staff Development
Accomplishments
Achieved a 40% reduction in FOIA processing backlogs by implementing standardized documentation control procedures and workflow improvements.
Timeline
FOIA Analyst
Koniag Government Services
08.2023 - Current
Healthcare Specialist
Naval Health Clinic Charleston
07.2018 - 08.2023
Cybersecurity - Cyber Security
Trident Technical College
Bachelor of Applied Science (B.A.S.) -
Ferris State University
Core Competencies
- Records Management
- Documentation Control
- NARA Compliance
- FOIA Processing
- Electronic Records Retention
- Records Lifecycle Management
- SOP Development
- Audit Readiness
- Technical Writing
- Interagency Coordination
- Training & Development
- Stakeholder Communication