Starr Brown
Ladson
Summary
Strategic leader with 20+ years in progressive roles, including top-level division leadership. Expertise in driving operational success, team development, and enhancing customer satisfaction. Committed to mentoring others and fostering collaboration, accountability, and results in high-volume environments focused on people and process improvement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
District Manager
MDBS Military Deli & Bakery Services
South Carolina
06.2025 - Current
- Lead operational strategy for multiple locations, ensuring compliance with federal regulations and company policies.
- Supervised multiple locations, enforced high-quality operational standards, and trained store managers to promote ownership and success in their departments.
- Streamlined inventory management processes to reduce waste and improve product availability across all sites.
- Analyzed sales data to identify trends, implementing targeted marketing strategies to boost revenue even during times of government shutdown and deployments.
- Conducted regular site visits to assess performance metrics and delivered actionable feedback to management teams for performance improvement.
- Fostered relationships with military customers, improving service quality and increasing satisfaction ratings.
General Manager
ALDI-Summerville, SC
Summerville, SC
01.2005 - 05.2025
- Developed and implemented strategic plans to drive business growth and increase profitability. In less than 5 years took my SC store from making $900,000 a month to $1.7 million a month.
- Oversaw daily operations, including staff management, customer service, and financial performance. Consistently achieved all 6 company goals over past 12 years, maintaining top 3 division ranking in store total loss.
- Drove continuous improvement efforts resulting in increased efficiency. Ranked number 3 out of the division of 157 stores in operational efficiency.
- Developed training programs to enhance employee skills in customer service, product knowledge, and sales techniques. Promoted 4 assistant sm/manager trainees in 5 years while in SC and 8 manager trainees, including 2 district managers, in 15 years managing in NC.
- Cultivated positive company culture fostering teamwork, collaboration, and employee engagement, resulting in low turnover.
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction. Focused on moments that matter to the customers and developed strong customer relationships.
- Received multiple company awards for outstanding performance and leadership., project leader and new rollout trainer (POP, AHEAD, SCO, etc).
Education
High school diploma -
Sun Valley High School
Monroe, NC06-2000
Skills
- Sales growth strategies (20 years)
- Performance Management
- Labor management
- Inventory control
- Compliance and safety standards (20 years)
- Multi-unit management
- Strategic planning/Go-Getter
- Recruiting and hiring
- Customer service
- Management
- Leadership and Mentoring
- Attention to detail
Certification
Food Safety Certified
Timeline
District Manager
MDBS Military Deli & Bakery Services
06.2025 - Current
General Manager
ALDI-Summerville, SC
01.2005 - 05.2025
High school diploma -
Sun Valley High School