Stephan Best

Operates small equipment (dump truck, brush chipper, concrete mixer, roller, snow plow, spreader, etc.) powered tools, and hand tools to perform a variety of maintenance activities.

Assists with the placement of traffic control devices to properly set up a maintenance work zone. Serves as a flagger to safely direct and control traffic in maintenance work zones.

Performs construction, repair, and preservation to asphalt and concrete pavements using proper repair techniques.

This work involves the use of hand or pneumatic-powered tools and compaction equipment.

Performs manual labor to assist with the installation and repair of catch basins and other drainage structures and the placement of drainage pipes.

Assists with the installation and repair of traffic signs, pavement markings, and safety devices.

Picks up litter, debris, and dead animals.

Assists in emergency and inclement weather operations, may include being available for extended working hours or 12-hour shifts.

Performs other related duties as assigned.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
• Assisted customers with product selection based on their needs and preferences, resulting in increased customer satisfaction ratings

• Responded to emergency calls and efficiently extinguished fires, saving lives and protecting property
• Operated firefighting equipment such as hoses, ladders, and fire extinguishers with precision and expertise
• Performed search and rescue operations in hazardous environments, successfully locating and evacuating trapped individuals
• Participated in ongoing training programs to stay updated on the latest firefighting techniques and safety protocols
• Conducted thorough inspections of buildings to identify potential fire hazards and ensure compliance with safety regulations
• Collaborated with team members during emergency situations to develop effective strategies for containing fires
• Assisted in the maintenance of fire apparatuses, ensuring they were fully operational at all times
• Provided medical assistance to injured individuals at accident scenes or during emergencies until paramedics arrived
• Maintained accurate records of incidents, including details of actions taken and equipment used

• Cleaning: Bussing and sanitizing tables and chairs, cleaning floors and lavatories, and spot cleaning as needed
• Replenishing: Maintaining supplies of condiments, napkins, salt, and pepper
• Housekeeping: Performing wear washing and other housekeeping tasks
• Equipment maintenance: Deep cleaning food and beverage equipment, such as coffee machines, ice bins, and soda and juice dispensers
• Debris removal: Removing and disposing of debris in dining rooms and service stations