Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie James

Mt. Pleasant

Summary

-Dynamic Sales Consultant with proven expertise in customer relationship management and CRM proficiency honed at Titan Solar Power. Excelled in converting prospects into satisfied customers, boosting sales through effective strategies and negotiation tactics. Demonstrated exceptional ability in fostering long-lasting client relationships, ensuring high satisfaction levels with personalized solutions.

-Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

-Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Freedom Forever
01.2024 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

Commerical Solar Sale Consultant

Live Oak Energy Systems
03.2022 - 01.2024
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.

Sales Consultant

Titan Solar Power
11.2017 - 06.2022
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Followed up with existing customers to provide additional support and address concerns.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.

Education

High School Diploma -

Marengo High School
Marengo IL
06-2004

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Prospecting skills
  • Closing techniques
  • Sales strategies
  • Referral generation
  • Project management
  • Negotiation tactics

Timeline

Sales Consultant

Freedom Forever
01.2024 - Current

Commerical Solar Sale Consultant

Live Oak Energy Systems
03.2022 - 01.2024

Sales Consultant

Titan Solar Power
11.2017 - 06.2022

High School Diploma -

Marengo High School
Stephanie James