Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Kellogg

North Augusta

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Ross Dress for Less. Excelled in building lasting customer relationships and enhancing sales strategies, leading to significant repeat business. Skilled in cash handling accuracy and problem-solving, demonstrating a proven track record of exceeding sales goals through exceptional service and teamwork.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Ross Dress for Less
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Laboratory Phlebotomist

University Hospital, Piedmont Augusta
12.2016 - 07.2024
  • Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
  • Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
  • Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
  • Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.

Sales Associate

Kit and Caboodles
05.2014 - 12.2016

Banquette Waitress

Fort Hood Officers Club Fort Hood Texas
07.2009 - 04.2010
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Floral Designer

House Of Flower's
06.2008 - 03.2009
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.

Waitress

The King George Pub
04.1995 - 11.1999

Sales Associate and Warehouse Assistant

Georgia State Floral Distributors
11.1994 - 11.1999

Fork lift operator, shipping and receiving, front and back of house as well as stocking and organizing products.

Waitress

Shoneys
06.1994 - 04.1995

Education

Phlebotomist Technician - Clinical Laboratory Science

Tendercare Training Academy
Augusta
07.2017

High School Diploma -

North Augusta Senior High School
North Augusta, SC
06.1994

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving
  • Reliable and punctual
  • Listening skills
  • Exceptional customer service
  • Relationship building
  • Goal oriented
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Payment processing
  • Inventory tracking
  • Strategic planning
  • Building rapport
  • Inventory control
  • Merchandise display
  • Policy and procedure adherence
  • Order processing
  • Display setup
  • Point of sale operation
  • Relationship selling
  • Business development
  • Persuasion techniques
  • Sales trends
  • Shipment processing
  • Fraud detection
  • Fitting room maintenance
  • Self-checkout assistance
  • Dispute mediation
  • Client account management
  • Money transfer systems
  • Dining area maintenance
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Merchandising
  • Client retention strategies
  • Retail merchandising expertise
  • Excellent communication skills
  • Positive and professional
  • Calm demeanor
  • Retail loss prevention
  • Inventory control procedures
  • Reading comprehension skills
  • Exceeds sales goals
  • Energetic self-starter
  • Hospitality and accommodation
  • Written and oral communication skills

Timeline

Laboratory Phlebotomist

University Hospital, Piedmont Augusta
12.2016 - 07.2024

Sales Associate

Kit and Caboodles
05.2014 - 12.2016

Banquette Waitress

Fort Hood Officers Club Fort Hood Texas
07.2009 - 04.2010

Floral Designer

House Of Flower's
06.2008 - 03.2009

Waitress

The King George Pub
04.1995 - 11.1999

Sales Associate and Warehouse Assistant

Georgia State Floral Distributors
11.1994 - 11.1999

Waitress

Shoneys
06.1994 - 04.1995

Sales Associate

Ross Dress for Less

Phlebotomist Technician - Clinical Laboratory Science

Tendercare Training Academy

High School Diploma -

North Augusta Senior High School
Stephanie Kellogg