Stephanie Lambert
Rock Hill
Summary
Dynamic professional with a proven track record at SPI Graphics, excelling in time management and relationship building. Recognized for enhancing client satisfaction through effective problem-solving and attention to detail. A fast learner adept at multitasking, I consistently contribute to team success and operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Assistant
SPI Graphics
2021 - Current
- Provided administrative support to ensure efficient office operations.
- Assisted in managing client communications and project timelines.
- Coordinated scheduling and logistics for team meetings and events.
- Developed and maintained organized filing systems for documentation.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Monitored inventory levels of supplies, ensuring timely replenishment.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Private Duty Home Health Care Aide
Home Health Aide
2011 - 2016
- Provided compassionate personal care to clients, ensuring comfort and dignity during daily activities.
- Assisted clients with mobility and transfers, enhancing their independence and safety at home.
- Monitored vital signs and reported changes in client conditions to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and healthcare teams for optimal client outcomes.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
- Educated families on proper caregiving techniques and strategies for managing challenging behaviors or symptoms at home.
- Maintained accurate records of patient health status, documenting any changes in condition or progress towards goals.
- Mitigated feelings of isolation for homebound patients by fostering strong connections and providing emotional support during difficult times.
- Provided companionship to patients, engaging them in conversation and activities to promote mental wellbeing.
- Supported patients'' nutritional needs by planning, preparing, and serving healthy meals according to dietary restrictions or preferences.
- Assisted patients with mobility challenges, utilizing proper transfer techniques and adaptive equipment when needed.
- Facilitated communication between patients and healthcare providers, effectively addressing concerns or questions.
- Promoted patient safety by regularly assessing the home environment for hazards and implementing necessary changes.
- Streamlined daily routines for patients by organizing medical supplies, ensuring easy access when needed.
- Enhanced patient recovery by assisting with personal hygiene tasks, including bathing, grooming, and dressing.
- Collaborated with interdisciplinary team members to develop comprehensive care plans tailored to each patient''s unique needs.
- Reduced hospital readmissions by providing consistent, high-quality care and promptly addressing any signs of decline in the patient''s condition.
- Contributed to positive healthcare outcomes by closely monitoring vital signs and reporting any abnormalities promptly.
- Managed household chores such as laundry, light cleaning, and grocery shopping to maintain a clean living environment for the patient.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Transported clients for medical and personal outings.
Certified Nursing Assistant
Pathways Homehealth
2000 - 2011
- Provided compassionate patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs, documenting changes to ensure prompt medical attention as needed.
- Assisted nursing staff in implementing care plans, ensuring adherence to established protocols.
- Trained new staff on best practices for patient handling and safety procedures.
- Conducted routine assessments, identifying potential health issues and reporting findings timely.
- Implemented infection control measures, maintaining a sterile environment for patient safety.
- Facilitated emotional support for patients and families, enhancing overall healthcare experience.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
High School Diploma -
Concord High School
Concord, NCCertified Nursing Assistant - Certified Nursing Assistant
Rowan Cabarrus Community College
Kannapolis, NCSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Problem-solving
- Support services
- Conflict resolution
- Task prioritization
- Decision-making
Timeline
Assistant
SPI Graphics
2021 - Current
Private Duty Home Health Care Aide
Home Health Aide
2011 - 2016
Certified Nursing Assistant
Pathways Homehealth
2000 - 2011
High School Diploma -
Concord High School
Certified Nursing Assistant - Certified Nursing Assistant
Rowan Cabarrus Community College