Stephanie smith
Pageland
Summary
Dynamic transportation and logistics leader with proven success at Walmart, enhancing supply chain performance and fleet management. Expert in profit and loss management, driving operational efficiencies that reduced costs and improved delivery timelines. Adept at fostering team collaboration and continuous improvement, ensuring high customer satisfaction and loyalty. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Walmart Transportation Manager
Walmart Distribution 6073
05.2021 - 10.2024
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Organized records of vehicles, schedules and completed orders.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of 209 domicile drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Analyzed historical trends to proactively address potential challenges within the supply chain.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Coordinated logistics activities across multiple locations for seamless distribution operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Reduced transport costs for the company through strategic negotiations with vendors and carriers.
- Streamlined operations by implementing new technologies for better communication and data management.
- Improved on-time delivery rates with detailed tracking and monitoring of shipments.
- Increased efficiency in load planning, utilizing advanced logistics software.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining inventory levels for peak efficiency.
- Negotiated with maintenance vendors for better rates, improving vehicle uptime without increasing costs.
- Promoted brand at industry events and through ongoing networking efforts.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reviewed established business practices and improved processes to reduce expenses.
- Conducted research to address shipping errors and packaging mistakes.
- Developed and maintained knowledgeable and productive team of employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Enhanced customer satisfaction, providing timely and accurate shipment tracking information.
- Fostered relationships with logistics partners, ensuring reliable and cost-effective transportation solutions.
- Streamlined communication between departments to ensure smooth operation of transportation network.
- Improved driver retention rates with focus on professional development and positive work environment.
General Manager
Impact RTO: Rent A Center
02.2016 - 05.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed accounts to retain existing relationships and grow share of business.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Bachelor of Arts - Psychology, Criminal Justice, And Social Work
University of South Carolina
Columbia, SC05-2016
Bachelor of Arts - Liberal Studies
University of South Carolina
Columbia, SC05-2016
Associate of Science - Criminal Justice
University of South Carolina
Columbia, SC05-2015
Bachelor of Science - Psychology
University of South Carolina
Columbia, SC05-2015
Skills
- Internal loss prevention
- Supply chain performance management
- Profit and loss management
- Global supply chain management
- Warehouse logistics
- Dispatch operations
- Continuous improvement
- Fleet management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Walmart Transportation Manager
Walmart Distribution 6073
05.2021 - 10.2024
General Manager
Impact RTO: Rent A Center
02.2016 - 05.2021
Bachelor of Arts - Psychology, Criminal Justice, And Social Work
University of South Carolina
Bachelor of Arts - Liberal Studies
University of South Carolina
Associate of Science - Criminal Justice
University of South Carolina
Bachelor of Science - Psychology
University of South Carolina
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