Stephanie Solomon
Little Mountain
Summary
Dynamic professional with a proven track record at Lucky Brand Jeans, excelling in customer care and management. Skilled in delegating tasks and planning, I consistently enhanced team performance and customer satisfaction. Adept at handling financial transactions and resolving complaints, I thrive in fast-paced environments while ensuring a positive experience for all clients.
Overview
7
7
years of professional experience
Work History
Supervisor
Lucky Brand Jeans
San Marcos
10.2023 - 09.2024
- Oversaw store associates in daily tasks
- Delegated and prepared daily tasks
- Memorized styles and floor set to best help customers
- Studied materials and sizes to help customers get the best fit for them
- Trusted with customer complaints and returns/exchanges
- Opened and closed the registers daily and prepared deposits
- Cleaned and recovered the store to standard
- Created the manager schedule monthly
- Helped set goals based upon last year’s sales and how we could make bonuses
Server
The Melting Pot
Columbia
07.2020 - 04.2021
- Responsible for multiple tables at a time
- Prepared fondue tableside
- Memorized the menu to make recommendations
- Explained the menu and the fondue experience to customers
- Trusted with serving customers who made complaints during previous visits in order to make their new visit a positive experience
- Prepared food before opening and cleaned after closing
Office Staff
Allstate Insurance Agency
Columbia
06.2017 - 06.2020
- Performed cold calling and collected information for the agent
- Responsible for taking payments and for general faxing and scanning
- Responsible for in-person customer care
- (During the Summers)
Education
College - Health Science
Trident Technical College
Charleston, SC05.2020
High School -
Dutch Fork High School
Irmo, SC05.2019
Skills
- Customer Care
- Management
- Finance
- Planning
- Delegating
- Food Preparation
- Telemarketing
- Phone Etiquette
- Receptionist
- Service
- Childcare
Community Service
- Mission Trip - Costa Rica, 2016-07, Participated in door to door evangelism, helped build a church, helped build an outdoor auditorium for a school and hosted concerts and worship nights for the locals. Played games and spoke to the local schools and churches and shared our love for Christ.
- Camp Joy - Aiken, SC, Aiken, SC, 2018-06, 2019-06, Volunteered as a counselor for people with special needs. Was paired with a different camper each summer to be their friend for the week and assist them in different life and camp activities. Logged over 400 hours of community service.
Timeline
Supervisor
Lucky Brand Jeans
10.2023 - 09.2024
Server
The Melting Pot
07.2020 - 04.2021
Office Staff
Allstate Insurance Agency
06.2017 - 06.2020
College - Health Science
Trident Technical College
High School -
Dutch Fork High School
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