Stephanie Strappelli
Johns Island
Summary
NASM Certified Personal Trainer and Group Exercise Instructor with 8 years of experience in developing personalized fitness programs and leading group classes. Proven ability to foster client relationships and create a motivating environment for achieving health and fitness goals. Experienced in front desk operations, client engagement, and maintaining a welcoming atmosphere for new clients. Skilled in coordinating client meetings and managing office tasks to enhance overall client experience.
Overview
34
34
years of professional experience
1
1
Certification
Work History
NASM-Certified Personal Trainer/Certified Nutrition Coach
Bulle Rock Fitness Center
Havre de Grace
03.2021 - 10.2024
- Developed individualized exercise programs and led group fitness classes within a supportive environment, empowering clients to surpass health and wellness goals.
- Orchestrated daily front-desk operations, including equipment orientations and member onboarding, to cultivate a welcoming atmosphere for prospective and current clients.
Chief Marketing and Experience Coordinator
Maller Wealth Management
Hunt Valley
06.2019 - 03.2020
- Managed front-of-house operations, serving as the primary point of contact for clients and providing high-level administrative support for all incoming inquiries.
- Coordinated complex schedules by managing the office calendar and orchestrating both on-site client meetings and off-site corporate events.
- Spearheaded internal communications and culture, including the design and production of a monthly newsletter and the execution of team-building initiatives.
- Maintained peak office efficiency by overseeing inventory procurement and streamlining meeting logistics.
Office Operations Manager
Heritage Financial Consultants
Hunt Valley
01.2009 - 01.2019
- Managed comprehensive office operations for a team of 25+ financial planners, overseeing complex calendar scheduling, inventory procurement, and front-desk reception to ensure seamless daily workflows.
- Directed end-to-end event planning and employee engagement initiatives, including the execution of external client events and the implementation of a new employee incentive program to drive morale and retention.
- Enhanced internal and external relations by serving as the primary point of contact for clients and producing a monthly corporate newsletter to streamline communication across the department.
Sales/Marketing Associate
Sheraton Inner Harbor Hotel
Baltimore
01.1991 - 01.1996
- Managed a diverse portfolio of 100+ corporate accounts, ensuring high-level service delivery and consistent client satisfaction.
- Strategically expanded and fortified client relationships, leading to increased account loyalty and retention.
- Collaborated cross-functionally across multiple hotel departments to develop a comprehensive understanding of hospitality operations and streamline guest services.
Education
Bachelor of Arts - Mass Communication/English
Towson University
Baltimore, MarylandSkills
- Oral and written communication
- Team collaboration
- Relationship building
- Adaptability to fast-paced environments
- Self-starter
- Independent thinking
- Time management
- Organizational skills
- Dependability
Certification
NASM Certified Personal Trainer
Timeline
NASM-Certified Personal Trainer/Certified Nutrition Coach
Bulle Rock Fitness Center
03.2021 - 10.2024
Chief Marketing and Experience Coordinator
Maller Wealth Management
06.2019 - 03.2020
Office Operations Manager
Heritage Financial Consultants
01.2009 - 01.2019
Sales/Marketing Associate
Sheraton Inner Harbor Hotel
01.1991 - 01.1996
Bachelor of Arts - Mass Communication/English
Towson University