Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephen Fox

Simpsonville

Summary

Offering strong leadership capabilities, a passion for customer service, a ready to learn and grow spirit and a desire to get experience in sales. Brings ability to quickly grasp customer service protocols and utilizes effective communication and conflict resolution skills. Ready to use and develop customer service skills and sales skills in his new role.

Overview

4
4
years of professional experience

Work History

PCA Dining Worker

Jason Nistler
01.2024 - Current
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.

Lead Barista

Eric Doohen
08.2021 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation, often times memorizing regulars names orders and preferences was necessary.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Promoted additional items with beverages, increasing store sales.

Education

BBA - Marketing

Pensacola Christian College
Pensacola, FL
05-2027

High School Diploma -

Upstate Homeschool Co-op
Simpsonville, SC
05-2023

Skills

  • Customer service excellence
  • Work ethic and integrity
  • Team collaboration
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Product knowledge
  • Attention to detail
  • Quick learner
  • Adaptability to change
  • Memorization
  • Friendly and outgoing

Accomplishments

    I was appointed an officer in my collegian as well as first officer in my trail life troop. I have held student government positions and led music in many worship teams. I have led multiple singing groups and have even placed in a singing competition. I have been a barista trainer for 3 years.

Timeline

PCA Dining Worker

Jason Nistler
01.2024 - Current

Lead Barista

Eric Doohen
08.2021 - Current

BBA - Marketing

Pensacola Christian College

High School Diploma -

Upstate Homeschool Co-op

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Stephen Fox