Stephen Mikac
Conway
Summary
Dependable professional with strong customer service and teamwork skills. Experienced in fast-paced environments, contributing to effective day-to-day operations and ensuring a positive experience for colleagues and clients.
Overview
39
39
years of professional experience
Work History
Golf Course Ranger/ Ambassador
Barefoot Resort & Golf
Myrtle Beach, SC
02.2026 - Current
- Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
- Collaborated with other rangers to develop effective patrol strategies, ensuring overall park safety and security.
- Developed and maintained accurate logs, reports and records of work performed and materials and equipment used.
- Performed regular facility inspections to maintain compliance with safety regulations and identify areas for improvement or repair.
Armed Security Officer
US Social Security Administration
Buffalo, NY
03.2014 - 02.2019
- Monitored premises to ensure safety and security of staff and visitors.
- Responded effectively to emergency situations, coordinating with law enforcement as needed.
- Implemented access control measures, verifying credentials of individuals entering facilities.
- Prepared detailed incident reports, documenting occurrences for internal review and analysis.
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Maintained physical fitness to perform physically demanding job tasks.
Police Officer, Supervisor Asst. Police Chief
Town of Hamburg Police
Hamburg, NY
02.1987 - 07.2012
- Enforced local laws and ordinances to maintain public safety.
- Conducted thorough investigations of incidents, ensuring accurate documentation.
- Collaborated with community members to foster trust and communication.
- Responded promptly to emergency calls, assessing situations effectively.
- Prepared detailed reports on criminal activity for legal proceedings.
- Trained new officers in departmental procedures and safety protocols.
- Analyzed crime trends to develop proactive policing strategies.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Education
No Degree - NYS Police Certification
Erie Community College
Buffalo, NY06-1987
High School Diploma -
Frontier Sr High
Hamburg, NY06-1977
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
Timeline
Golf Course Ranger/ Ambassador
Barefoot Resort & Golf
02.2026 - Current
Armed Security Officer
US Social Security Administration
03.2014 - 02.2019
Police Officer, Supervisor Asst. Police Chief
Town of Hamburg Police
02.1987 - 07.2012
No Degree - NYS Police Certification
Erie Community College
High School Diploma -
Frontier Sr High
Cover Letter
I am writing to express my interest in contributing to the Bag Drop Services team at Barefoot Resort & Golf. Having recently joined the team as a Golf Course Ranger/Ambassador, I greatly enjoy being a part of such a well respected and guest-focused operation, and I would welcome the opportunity to expand my role.
My background in Law Enforcement and Security has instilled in me the importance of courtesy, attentiveness, and representing an organization with pride. I understand that the bag drop position is often a guest's first interaction upon arrival, and I would take that responsibility seriously-ensuring each guest feels welcomed, valued, and ready for a great day on the course.
I am willing to be trained in the bag drop position while continuing to support the team in my current role. I am dependable, team-orientated, and eager to contribute wherever I am needed most.
Thank you for your time and cosideration. I look forward to the opportunity to further support the team at Barefoot Resort & Golf