Dynamic Foster Care Coordinator at Community Care of North Carolina with expertise in child advocacy and case assessment. Proven ability to build trusting relationships and facilitate access to essential resources, enhancing the well-being of foster children. Skilled in motivational interviewing and developing treatment plans that address complex family needs. I have also worked across many of CCNC regions under many different roles from care management, Practice Support, to my current role in Foster Care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Foster Care Coordinator
Community Care of North Carolina
02.2020 - Current
Checked with newly placed children frequently to support comprehensive success and assimilation.
Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
Verified parent and child records to check matches and overall pairing eligibility.
Established parental eligibility through frequent meetings and reviewing information.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Documented data and completed accurate updates
Worked with DSS staff and Practice Staff to ensure needs of children are being met and determine to case records.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Worked with DSS staff and Practice Staff to ensure needs of children are being met and determine issues each has.
Outreach Foster Families to discuss needs or concerns of members placed into their home.
Worked with Member Care Coordinators and Foster Care Managers to ensure smooth transitions of members and to be a person of contact for issues that they may be having.
Care Manager
Community Care of North Carolina
09.2014 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
Worked with providers to define quality metrics and outcome reporting process.
Arranged transportation and documented details of discharge transition plans.
Assessed clients and developed plans to meet needs.
Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Maintained network of community resources to provide most comprehensive support services possible to clients.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Evaluated clients progress and adjusted service plans to address areas of concern.
Communicated with healthcare providers to facilitate continuity of care.
Discussed medical histories with patients in effort to provide most effective medical advice.
Registered Nurse
First Health, Richmond Memorial Hospital
06.2006 - 05.2019
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Recorded details regarding therapies to keep patient charts updated.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Evaluated patient histories, complaints, and current symptoms.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Implemented care plans for patient treatment after assessing physician medical regimens.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Educated family members and caregivers on patient care instructions.
Monitored patient reactions after administering medications and IV therapies.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.