Stephen Truel

In addition to my own personal in-home massage business, I have worked as a professional massage therapist at Urban Nirvana,

collaborating with clients & fellow therapists to understand individual needs and developed personalized massage routines for clientele.

implemented therapeutic techniques to alleviate pain, reduce stress, and enhance overall wellness as well as facilitated a safe and calming environment to promote the activation of the parasympathetic response in clients, contributing to a state of relaxation and decreased muscle tension.

Executed thorough housekeeping duties, including the meticulous changing of linens and trash receptacles, ensuring the cleanliness and organization of workrooms to uphold the highest standards of hygiene and guest satisfaction

• I have been working for my family’s ice cream business since we started it in 2019. In 2021 I began co-managing the business.
• Over the past six+ years I have worked our storefront location as well as on our mobile ice cream truck. The departments of the business that I am responsible for managing include running social media, client relations, customer service, hiring employees and managing work schedules
• When I managed our storefront location, I was fully responsible for opening and closing the shop as well as inventory &restocking
• I am efficient and responsible as well as cooperative and teachable.

I contributed to successful kitchen operations with smooth handling of daily responsibilities while upholding exceptional food, beverage and service standards to surpass guest expectations.

I worked to resolve guest complaints to maintain complete customer satisfaction and engage pleasantly with patrons to encourage positive dining experience.

I participated in ongoing training to enhance job skills and knowledge

(Currently closed for renovations)

My responsibilities at this job involved using a variety of interpersonal skills including team work & bilinguality to coordinate event goals as point of contact between multiple caterers, vendors, and rental companies.

Ensured venue & guest safety, as well as, guided and assisted elderly & impaired individuals

Filed & processed both vendor and inventory paperwork

Oversaw event logistics, venue scheduling, and accommodations.

Conducted end-of-day security procedures, including securely locking the premises and conducting a comprehensive check to ensure all aspects of the facility were orderly and in compliance with closing protocols