Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Young

Lexington

Summary

Professional with experience in mail delivery and customer service, demonstrating a commitment to punctuality and professionalism. Responsibilities included ensuring accurate delivery of packages, adhering to safety protocols while operating vehicles, and providing assistance to customers regarding postal services. Developed skills in route planning and vehicle inspection, contributing to efficient operations and customer satisfaction. Maintained a neat appearance and positive postal image while managing mail and equipment responsibly.

Reliable postal service mail carrier with seasoned experience in handling and delivering mail promptly and accurately. Skilled in navigating complex routes, ensuring secure and efficient delivery of parcels and correspondence. Demonstrated ability to maintain high customer satisfaction through effective communication and problem-solving. Contributed to improving operational efficiency by suggesting route optimizations that were later implemented.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
2001
2001
years of post-secondary education

Work History

Rural Carrier

USPS
Irmo
10.2015 - Current

The responsibilities of a Regular Rural Carrier include, but are not limited to, reporting for work promptly as scheduled. Presenting a neat, clean, and professional appearance reflecting a positive postal image. Protecting all mail, monies, and postal equipment entrusted to you. Returning all mail, monies, and postal equipment to the Post Office when you return from the route. Displaying a helpful and courteous attitude to postal customers.

Making a conscientious effort to develop and maintain the skills necessary to satisfactorily and safely perform all duties assigned.

  • Ensured packages were delivered to the correct address in a timely manner.
  • Adhered to safety protocols while operating company-owned vehicles during route runs.
  • Checked all outgoing mail pieces for accuracy before loading onto truck for delivery.
  • Conducted daily vehicle inspections of assigned vehicle.
  • Collected payments for COD items, money orders and other postal products.
  • Provided customer service by answering questions about postal services.
  • Inspected mail for proper postage and addressed, sorting into delivery sequence.
  • Loaded parcels onto truck in a safe and efficient manner prior to departure from post office facility.
  • Operated scanner to track shipments and record delivery information.
  • Performed special tasks such as collecting signatures on registered letters or delivering Certified Mail notices.

Kitchen Staff Member

Longhorn Steakhouse
Columbia
09.2008 - 10.2018
  • Inspected dining area prior to opening for any maintenance issues requiring attention.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
  • Assisted in the preparation of all menu items, including salads, appetizers, and entrees.
  • Responded promptly to customer complaints regarding food quality or service issues.
  • Performed other related duties as assigned by supervisor.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Adhered to established sanitation standards while preparing food items.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
  • Ensured that all dishes were prepared in accordance with restaurant standards.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Unloaded food and supplies from delivery trucks to appropriate storage locations.
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
  • Received, rotated and replenished kitchen stock for team members.

Education

GED
Irmo, SC

Skills

  • Mail delivery
  • Route planni
  • Customer service
  • Food safety
  • Equipment maintenance
  • Time management
  • Quality control
  • Order accuracy
  • Problem solving
  • Attention to detail
  • Expediting orders
  • BOH operations
  • High volume dining
  • Verbal and written communication
  • Cleaning and sanitation

Timeline

Rural Carrier

USPS
10.2015 - Current

Kitchen Staff Member

Longhorn Steakhouse
09.2008 - 10.2018

GED
Stephen Young