Steven Cox
Taylors
Summary
Dynamic TI Lead at Topgolf with a proven track record in troubleshooting and preventive maintenance. Demonstrated strong problem-solving and teamwork skills while leading a team. Committed to enhancing operational efficiency and ensuring safety protocols, driving successful IT issue resolutions through effective communication and decision-making.
Overview
3
3
years of professional experience
1
1
Certification
Work History
TI Lead
Topgolf
08.2022 - Current
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Initiate support tickets and escalate unresolved IT issues to the appropriate IT support teams for timely resolution.
- Managed and provided leadership to a team ensuring effective collaboration and performance.
Education
High School Diploma -
Greer High School
Greer06-2021
Skills
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Critical thinking
- Computer skills
- Decision-making
Certification
- OSHA 10 certification
Timeline
TI Lead
Topgolf
08.2022 - Current
High School Diploma -
Greer High School
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