Steven Elders
Laurens
Summary
Dynamic Operations Supervisor with a proven track record at Walmart, excelling in quality auditing and team collaboration. Recognized for enhancing productivity through effective training and performance evaluation. Committed to fostering a positive work environment while implementing process improvements that drive operational success and employee engagement.
Overview
16
16
years of professional experience
Work History
Production Supervisor
CINTAS, Professional Uniform and Facility Services
Greenville
06.2024 - Current
- Supervised production team to maintain workflow efficiency and meet targets.
- Fostered a collaborative work environment through effective communication and team-building activities.
- Resolved production issues promptly to minimize disruptions in operations.
- Trained new staff on production processes and procedures.
- Supported safety programs to reduce and eliminate employee injuries.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
OPS Manager Outbound
BONDED LOGISTIC
Greer
07.2023 - 06.2024
- Trained and mentored employees to enhance team productivity.
- Organized and assigned production tasks to optimize workflow.
- Monitored quality standards, implementing corrections as necessary.
- Maintained safety standards through consistent monitoring and enforcement.
- Oversaw outbound workload across all shifts for balanced operations.
- Reported shift activities to ensure continuity in operations.
- Managed daily logistics operations to guarantee timely service delivery.
- Developed training materials for new hires on logistics systems.
- Addressed customer concerns with suitable solutions.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Area Manager
Walmart
Spartanburg
09.2018 - 07.2023
- Managed team performance and ensured alignment with company goals.
- Led regular meetings to communicate updates and gather team feedback.
- Mentored staff on best practices and professional development opportunities.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Quality/System Area Manager
Walmart
Spartanburg
09.2018 - 07.2023
- Conducted regular audits to assess and improve operational processes and procedures.
- Led training sessions for staff on quality assurance practices and safety protocols.
- Implemented corrective actions based on non-conformance reports and customer feedback.
- Analyzed data from quality inspections to identify trends and areas for improvement.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Managed internal audit program, identifying non-conformances and leading corrective action plans.
- Evaluated individual and team business performance and identified opportunities for improvement.
Operations Supervisor
DHL Logistics
Spartanburg
06.2018 - 09.2018
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained new employees on safety protocols and operational procedures.
- Implemented process improvements to enhance operational efficiency and performance.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Shift Supervisor
DSV Logistics
Laurens
02.2010 - 06.2018
- Trained, mentored and motivated employees to Maximized team productivity through effective scheduling and assignment of production tasks.
- Evaluated documentation, including invoices and shipping paperwork, for accuracy and compliance.
- Monitored work quality and implemented corrections to uphold standards.
- Facilitated shift-to-shift reporting to ensure seamless operations.
Warehouse Associate
DSV Logistics
Laurens
02.2010 - 06.2018
- Lead Auditor – review dock auditors
- Lead Trainer – training of new associates
- Picker – pull orders for DC drivers
- DC driver – Loaded pick orders for customer shipments
- Inventory Control – Input of Picked data into system
Education
High School -
Laurens District 55 High School
Laurens, SC01.2001
Skills
- Quality auditing
- Training and development
- Emotional intelligence
- Team collaboration
- Time management
- Adaptability and flexibility
- Learning agility
- Effective communication
- Problem solving
- Positive attitude
- Strong work ethic
- Self-confidence
- Business networking
- Project management
- Performance evaluation
References
References available upon request.
Timeline
Production Supervisor
CINTAS, Professional Uniform and Facility Services
06.2024 - Current
OPS Manager Outbound
BONDED LOGISTIC
07.2023 - 06.2024
Area Manager
Walmart
09.2018 - 07.2023
Quality/System Area Manager
Walmart
09.2018 - 07.2023
Operations Supervisor
DHL Logistics
06.2018 - 09.2018
Shift Supervisor
DSV Logistics
02.2010 - 06.2018
Warehouse Associate
DSV Logistics
02.2010 - 06.2018
High School -
Laurens District 55 High School