Steven Everett

• Installed ceramic tiles in residential and commercial settings with precision.
• Prepared surfaces by cleaning, leveling, and applying adhesive for tile installation.
• Cut tiles using wet saws and hand tools to fit specific areas and designs.
• Ensured proper alignment and spacing of tiles during installation process.
• Collaborated with clients to select tile materials and color schemes for projects.
• Maintained tools and equipment to ensure safe and effective operation on job sites.
• Assisted in training junior installers on best practices for tile installation techniques.
• Reviewed project plans to determine required materials and timelines for completion.
• Used spacers between tiles and marble to align distance before grout application.
• Laid out patterns for floors, countertops, and walls before installation began.
• Provided customers with information regarding care and maintenance of their newly installed tile.
• Polished edges of tile to ensure an even finish.
• Inspected finished product for any imperfections or irregularities.
• Selected appropriate grout color based on customer preferences.
• Mixed grout and applied it between tiles with a rubber float.
• Measured and cut ceramic tile to fit specific spaces using a wet saw.
• Repaired or replaced damaged tiles as needed.
• Applied adhesive to the back of tiles and spread evenly with a notched trowel.
• Prepared surfaces for installation, including cleaning, patching, leveling, and waterproofing.
• Cleaned up work area after each shift was completed.
• Cutting tile into shapes for decorative purposes such as mosaics or murals.
• Assisted other workers in lifting heavy materials onto job sites.
• Utilized specialized tools such as levelers, spacers, and groovers when necessary.
• Installed floor heating systems prior to laying down the tile flooring.
• Applied cement and arranged tiles according to design plans.
• Ordered flooring supplies and tiling equipment according to project requirements.
• Sealed finished surfaces to render grout water- and stain-resistant.
• Produced high-quality work with power and hand tools and accurate calculations of distances and surface areas.

Ran a kitchen and bathroom remodeling business

• Managed daily operations of a small business to ensure efficient workflow.
• Developed marketing strategies to enhance brand visibility and attract customers.
• Supervised staff, providing training and support for optimal performance.
• Handled customer inquiries and resolved issues to maintain satisfaction.
• Coordinated financial records, including budgeting and expense tracking.
• Implemented safety protocols to ensure a secure working environment for staff.
• Maintained relationships with existing clients by providing superior customer service.
• Managed daily operations of business, including hiring and training staff.
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Developed strategic plans to increase profitability and efficiency.
• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
• Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
• Conducted performance reviews for employees on a regular basis.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained updated knowledge through continuing education and advanced training.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Worked effectively in team environments to make the workplace more productive.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Updated and maintained databases with current information.