Steven Michael Felix
Ravenel
Summary
Further my work experience by building on what I have learned in previous employment. Work in a team environment which focuses on customers by ensuring all needs are met in a timely, efficient and satisfactory manner. Participating in a business within the automotive enthusiast Industry.
Overview
10
10
years of professional experience
Work History
Senior Assistant Store Manager
Tecovas
Charleston
05.2024 - 03.2025
- Responsibilities included overseeing employees, Sales, order placement and tracking, receiving and inventory control, customer interface including resolution of customer complaints, and daily close out and balancing of register
- Additionally, trained and evaluated new employees, represented management during Regional / District Management visits
Operations Lead
Faherty Brand
Kiawah Island
12.2022 - 05.2024
- Responsibilities for over seeing back of house included overseeing employees, Sales, order placement and tracking, receiving and inventory control, customer interface including resolution of customer complaints, and daily close out and balancing of register
- Additionally, trained and evaluated new employees, represented management during Regional / District Management visits
Store Manager
Haggar Factory Store
Charlotte
09.2015 - 12.2020
- Responsibilities included overseeing employees, payroll, Sales, order placement and tracking, receiving and inventory control, customer interface including resolution of customer complaints, and daily close out and balancing of register
- Additionally, trained and evaluated new employees, represented management during Regional / District Management visits
- Continuously top 3 Sales associate within Charlotte District
Education
Bachelor of Arts degree - History, Philosophy, Criminal Justice
University of South Carolina
Columbia, South Carolina05.2015
Skills
- Inventory control
- Sales analysis
- Employee training
- Customer service
- Payroll administration
- Visual merchandising
- Team building
- Order placement
- Conflict resolution
- Performance evaluation
- Staff supervision
- Data entry
- Inventory management
- POS systems
- Retail operations
- Team collaboration
- Mentoring and coaching
- Promotional strategies
- Customer experience
References
- Mrs. Irene Becker, Sales Lead, (843) 751-5321
- Mrs. Jammie Ojeda (562)639-6960
- Ms. Chelsa Hill, (843) 991-1710, Chelsahill@aol.com
Accomplishments
o President: Future Business Leaders of America (FBLA)
o Placed 1st in FBLA regional debates for Client Services Category
o Placed 10th in FBLA State competition for Client Services lCategory
o Assisted in the founding of the Joanna McAfee cure for kids cancer foundation
o Competed in Georgia State Championships for Peach County 4H Skeet Shooting Team – 5 consecutive years
o March of Dimes Student – Teacher Basketball fundraiser and team participant
o Antique Car Enthusiast
o Award Recipient: Mustang Week, Myrtle Beach, SC
Timeline
Senior Assistant Store Manager
Tecovas
05.2024 - 03.2025
Operations Lead
Faherty Brand
12.2022 - 05.2024
Store Manager
Haggar Factory Store
09.2015 - 12.2020
Bachelor of Arts degree - History, Philosophy, Criminal Justice
University of South Carolina
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