Stormy Hartley
Lexington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
2000
2000
years of post-secondary education
Work History
Driver
Uber
Lexington
02.2025 - Current
- Navigated city streets efficiently to ensure timely passenger pickups.
- Communicated effectively with riders to enhance their travel experience.
- Maintained vehicle cleanliness and safety for optimal passenger comfort.
- Assisted passengers with luggage and provided friendly service upon arrival.
- Collected payment and handled electronic transactions securely and accurately.
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Bartender/management
Hitchhiker
Lexington
08.2024 - 02.2025
- Mixed cocktails and beverages to meet customer preferences.
- Maintained cleanliness of bar area and tools for safety compliance.
- Provided excellent customer service through friendly interactions and timely service.
- Assisted in inventory management by tracking stock levels and supplies.
- Operated cash register, processing payments accurately and efficiently.
- Supported team members during busy shifts to ensure smooth operations.
- Followed health and safety guidelines while preparing food and drinks for patrons.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Planned and coordinated special events to boost customer numbers and profits.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender/management
Charlie's Sportsbreak
Lexington
02.2021 - 02.2023
- Mixed cocktails and beverages to meet customer preferences.
- Maintained cleanliness of bar area and tools for safety compliance.
- Provided excellent customer service through friendly interactions and timely service.
- Developed and maintained deep personal relationships with customers which encouraged cuatomer loyalty.
- Implemented special events protocol which is still used by the bar staff.
- Improved customer satisfaction by doing repairs and upgrades to entire facility.
- Streamlined efficiency by implementing new ways to keep track of inventory.
- Developed and maintained great working relationships w vendors.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Planned and coordinated special events to boost customer numbers and profits.
- Effectively multitasked within fast-paced environment.
- Arranged bottles and glasses behind bar to make attractive displays.
Education
Airport High School
West Columbia, SCSkills
- Vehicle navigation
- Payment processing
- Customer service
- Safety compliance
- Problem solving
- Effective communication
- Customer relationship management
- Adaptability
- Multitasking capacity
- Customer service-focused
- Communication skills
- Self motivation
- Teamwork
- Contract negotiation
- Sales techniques
- Client counseling
- Customer relations
Timeline
Driver
Uber
02.2025 - Current
Bartender/management
Hitchhiker
08.2024 - 02.2025
Bartender/management
Charlie's Sportsbreak
02.2021 - 02.2023
Airport High School