Versatile and dedicated, I leveraged my problem-solving skills and customer service expertise to enhance client satisfaction. Known for my positive attitude and ability to multitask, I consistently delivered exceptional service, building trust and fostering repeat business. My experience spans sales, caregiving, and hospitality, showcasing my adaptability and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Kels and Faith Co.
02.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Babysitter
Self Employed
01.2021 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
House and Pet Sitter
Self Employed
01.2021 - Current
Fed and walked pets, cleaning up after pets indoors and outdoors.
Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
Communicated with homeowner via phone or text.
Fed and watered animals and replaced dirty bedding and litter boxes.
Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
Cared for houseplants by frequently watering during owners' absence.
Exercised animals regularly with walks and rigorous play activities.
Gave medication to pets following guidelines from owners.
Brought in mail and newspaper to maintain appearance of activity at client residence.
Maintained lawn and outdoor property for house to appear “lived-in.”
Front of House Employee
Chick-fil-A
10.2023 - 06.2024
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Reset tables between guests by restocking low items and wiping down surfaces.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Bridal Consultant
ShoAnnes Bridal and Formal
07.2023 - 10.2023
Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
Conducted thorough follow-ups with clients post-wedding to gather feedback and ensure complete satisfaction with their bridal experience.
Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.