Susan Cole
Piedmont
Summary
Experienced professional with a strong background at PPG Coating Service. Demonstrated success in quality assurance and inventory management, leading to improved operational efficiency and conflict resolution. Skilled in ensuring safety compliance and maintaining accuracy to support seamless production processes. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Labeler
PPG Coating Service
05.2019 - 05.2025
- Assembled products according to changing daily work orders and specific customer needs.
- Counted and recorded finished and rejected packaged items.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Self-motivated, with a strong sense of personal responsibility.
Material Flow Coordinator
PPG Coating Service
03.2017 - 04.2019
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Completed daily cycle counts and full inventory audits.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
Quality Team Leader
PPG Coating Service
12.2015 - 03.2017
- Fostered cooperative, positive working environment for team by encouraging brainstorming of ideas.
- Tackled employee conflicts immediately so that issues did not fester but were instead resolved and to make sure work schedules remained unaffected.
- Verified quantity, identifying information and condition of purchased components for automotive assembly.
- Coordinated with shift management to establish clear expectations and complete daily quality assignments.
- Handled scheduling, data tracking and other administrative functions for quality team.
Quality Inspector
PPG Coating Service
09.2015 - 12.2015
- Inspected outbound shipments and conducted random sampling of product quality.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inspected incoming and outgoing materials for accuracy and quality, reporting problems or defects quickly.
Quality Control Inspector, Packer
Syncreon
01.2014 - 08.2015
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Re-packaged damaged or incorrectly packaged items.
- Weighed packaged items to calculate total weight.
- Assembled boxes, cartons and containers to package items.
- Sealed containers and packages with glue, tape or other materials.
- Counted items to verify accuracy of orders.
- Labeled containers, container tags or products.
- Inspected items for defects and damage.
Education
GED -
Sullivan Center
06-1986
Skills
- Adaptable learning ability
- RF scanner operation
- Proficient in electronic pallet jacks
- Attention to detail
- Proficient in basic computer operations
- Effective multitasking
- Labeling compliance expertise
- Consistent reliability
Timeline
Labeler
PPG Coating Service
05.2019 - 05.2025
Material Flow Coordinator
PPG Coating Service
03.2017 - 04.2019
Quality Team Leader
PPG Coating Service
12.2015 - 03.2017
Quality Inspector
PPG Coating Service
09.2015 - 12.2015
Quality Control Inspector, Packer
Syncreon
01.2014 - 08.2015
GED -
Sullivan Center
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