Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan English

Fort Mill

Summary

Proven leader with extensive management experience, adept in contract negotiations and database administration. Excels in QuickBooks and possesses exceptional attention to detail and communication skills. Achieved streamlined operations through effective team leadership and time management, enhancing organizational efficiency, and is committed to making meaningful contributions and advancing organizational goals.

Overview

10
10
years of professional experience

Work History

Staff Accountant

Top2Bottom Business Solutions
02.2025 - Current
  • Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
  • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
  • Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
  • Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.

Accounting Bookkeeper

Self Employed
09.2024 - 02.2025
  • Collect relevant financial records, including pay stubs and income statements from clients.
  • Input data from financial records into QuickBooks and tax return software.
  • Use applicable federal state and local tax laws to determine deductions.
  • Assists accountants with completing and filing of tax documents with the applicable agencies.

Office Manager

Clements Bernard Walker
08.2022 - 08.2024
  • Managed AP/AR activities for firm, including monthly reconciliation of firm checking and trust accounts, credit card accounts, and liability accounts.
  • Handled payroll processing and management of staff benefits.
  • Generated client invoices and tracked collection progress.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Monitored funds and generated partner drawls at month end.
  • Collaborated with outside IT to troubleshoot hardware/software issues and ensure smooth functioning of office equipment.
  • Led a team of five administrative staff members in achieving goals through effective delegation of tasks.
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures.
  • Managed daily office operations

Foreign Filing Senior Assistant

Clements Bernard Walker
01.2021 - 08.2022
  • Reviewed and managed daily foreign docketing deadlines and liaise with patent attorneys, foreign associates, and clients to ensure deadlines are met.
  • Maintained accurate and orderly physical and electronic foreign patent files.
  • Reviewed all incoming correspondence from foreign associates, docketed, and reported as necessary.
  • Reviewed and verified all electronic submissions via PAIR for PCT applications, docketed, and reported to clients.
  • Prepared and filed PCT applications with the International Receiving Office.
  • Handled all aspects of PCT nationalization often in 20-25 countries per application, from sending initial foreign filing orders through prosecution and issuance of the patent.
  • Self dependent handling of notarization and legalization of documents by the notary office, foreign embassies and public authorities.
  • Assisted U.S. legal assistants with the preparation and filing of U.S. documents electronically with the USPTO including but not limited to patents applications, office action responses, extensions, statements of use, affidavits, renewals, assignments and powers of attorney.

Branch Manager

YMCA of Greater Charlotte
05.2015 - 03.2020
  • Managed daily operations of branch, overseeing a team of 25 employees.
  • Managed budget allocation for the branch, optimizing resources while achieving financial targets.
  • Maintained strong relationships with existing members, ensuring customer satisfaction and retention.
  • Led recruitment and training efforts to build a high-performing team.
  • Ensured strict compliance with health and safety regulations for the branch and staff team.
  • Coordinated all equipment maintenance and repairs.
  • Optimized facility layout for maximum efficiency.
  • Instructed five group fitness classes weekly.

Education

Certificate - Paralegal Studies

Los Angeles Valley College
Van Nuys, CA
11.2001

Associate of Arts - undefined

Glendale College
Glendale, CA
05.2000

Skills

  • Excellent written and verbal communication
  • Time management, organization, and multi tasking
  • Attention to detail
  • Extensive management experience
  • Microsoft Word, Excel, Outlook, QuickBooks Online Certified, Adobe, DocuSign

Timeline

Staff Accountant

Top2Bottom Business Solutions
02.2025 - Current

Accounting Bookkeeper

Self Employed
09.2024 - 02.2025

Office Manager

Clements Bernard Walker
08.2022 - 08.2024

Foreign Filing Senior Assistant

Clements Bernard Walker
01.2021 - 08.2022

Branch Manager

YMCA of Greater Charlotte
05.2015 - 03.2020

Associate of Arts - undefined

Glendale College

Certificate - Paralegal Studies

Los Angeles Valley College
Susan English