Susan Plassman
Kershaw
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
8
8
years of professional experience
Work History
Cashier/Stocker
Jack's Convenience Store
Lancaster
10.2024 - Current
- Managed third shift responsibilities by handling cash transactions, cleaning the store, and replenishing inventory.
Product Production and Packaging
Nutramax Laboratories, Inc.
Lancaster
08.2021 - 10.2024
- Executed packaging processes using the Viking machine, maintaining strict adherence to PPE and OSHA guidelines.
Cashier/Shelf Stocker
Jack's Convenience Store
Lancaster
02.2019 - 08.2021
- Facilitated cash transactions and sales while ensuring well-stocked shelves and coolers.
Order Picker
McKesson
Rock Hill
04.2017 - 02.2019
- Fulfilled orders for hospitals, doctor's offices, and home patients, ensuring timely and accurate delivery.
Education
GED -
Grundy Sr High School
Grundy, VA01-2004
Skills
- Cash handling
- Point of sale
- Inventory management
- Customer service
- Product merchandising
- Order fulfillment
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Store maintenance
- Supply restocking
- Point-of-sale system operation
- Customer service excellence
- Cash drawer balancing
- Promotions and discounts
- Regulatory compliance
Timeline
Cashier/Stocker
Jack's Convenience Store
10.2024 - Current
Product Production and Packaging
Nutramax Laboratories, Inc.
08.2021 - 10.2024
Cashier/Shelf Stocker
Jack's Convenience Store
02.2019 - 08.2021
Order Picker
McKesson
04.2017 - 02.2019
GED -
Grundy Sr High School
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