Susan "Michelle" Vaught
Loris
Summary
Accomplished professional with a proven track record at CHF Industries Inc., excelling in project coordination and customer service. Expert in Microsoft Office and file management, I streamlined operations, enhancing efficiency by 30%. Renowned for exceptional teamwork and problem-solving abilities, I consistently delivered projects on time, ensuring high-quality outcomes.
Developed strong skills in managing technical documentation and supporting engineering processes in fast-paced environment. Versatile in administrative tasks and proficient in data management, looking to transition into new field. Dedicated to applying transferable skills to contribute effectively in diverse range of professional settings.
Overview
32
32
years of professional experience
Work History
Engineering Clerk
CHF Industries Inc.
09.2017 - Current
- Collaborated with Product Managers to input detailed engineering specifications into BeProduct, ensuring accurate construction guidelines for factories.
- Coordinated with factories in China, India, Pakistan, and Vietnam to provide detailed container specifications, including unit and master weights, dimensions, and carton quantities.
- Specified carton marking requirements for shipping containers based on buyer specifications.
- Streamlined communication between departments by ensuring timely distribution of engineering information.
- Uploaded COP orders and facilitated the return process, supporting Customer Service operations.
- Managed switchboard operations and HR desk assistance two days a week, contributing to smooth office operations.
- Trained an international colleague in Pakistan on proper construction of container specifications three days a week.
Secretary
Loris First United Methodist Church
02.2012 - 02.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Designed and managed the production of church service bulletins and monthly newsletters.
Secretary/Bookkeeper
Horry Land and Timber Company
01.1995 - 01.2016
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Receptionist
Loris Medical Center
02.1993 - 12.1995
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma -
Orrum High School
Orrum, NC06-1998
Skills
- Microsoft office
- File management
- Cost estimation
- Product design
- Project coordination
- Product development
- Teamwork
- Customer service
- Problem-solving
- Time management
Timeline
Engineering Clerk
CHF Industries Inc.
09.2017 - Current
Secretary
Loris First United Methodist Church
02.2012 - 02.2017
Secretary/Bookkeeper
Horry Land and Timber Company
01.1995 - 01.2016
Receptionist
Loris Medical Center
02.1993 - 12.1995
High School Diploma -
Orrum High School
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