Sydney Glenn
Irmo
Summary
Dynamic customer service professional dedicated to creating positive and memorable experiences for clients. Known for consistently exceeding expectations through exceptional time management and multitasking skills. A quick learner with natural charisma, complemented by a strong work ethic and a flexible schedule, ready to contribute most days of the week. Committed to collaborating effectively with team members to deliver outstanding customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
Columbia, SC
07.2024 - Current
- Managed inventory on vehicle to ensure product availability for delivery.
- Adhered to company policies and transportation laws at all times.
- Navigated efficiently between destinations using GPS and map reading skills.
- Provided exceptional customer service, resolving issues promptly on route.
- Demonstrated ability to manage time effectively, completing all deliveries within assigned windows.
Barista
Knowledge Perk
Rock Hill, SC
08.2025 - 09.2025
- Prepared and served high-quality coffee beverages, ensuring customer satisfaction through attention to detail.
- Operated espresso machines and grinders, maintaining equipment for optimal performance.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Managed inventory levels, restocking supplies to meet daily demand efficiently.
- Handled cash register operations accurately, processing transactions swiftly to minimize wait times.
- Ensured cleanliness and organization of workstations, adhering to health and safety standards.
Lifeguard
Carowinds-Cedarfair
Charlotte, NC
05.2025 - 07.2025
- Responded swiftly to emergencies, providing first aid and CPR as needed.
- Educated guests on water safety procedures and swimming guidelines effectively.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Customer Service Associate
Muv Fitness
Columbia, SC
01.2024 - 06.2024
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Handled customer rushes during peak hours by adapting to fast-paced and high-pressure situations.
- Answered incoming telephone calls and provided information regarding store hours, location and policies.
Climbing Wall Associate
Inner Peaks Climbing Center
Charlotte, NC
08.2023 - 11.2023
- Handled incoming calls, providing information and redirecting as necessary.
- Provided orientations to new climbers, ensuring that they're aware of how to properly and safely use the equipment and climb.
- Sanitize equipment
- Cleaning front desk
- Vacuuming floor after close
- Provide Information regarding what programs are offered
- Leveraged interpersonal skills to manage large crowds during peak hours or special events.
- Distributed promotional materials to guests, informing them of upcoming events or offers.
Education
Bachelor of Science - Chemistry
Winthrop University
Rock Hill, SC12-2027
High School Diploma - undefined
Dutch Fork High School
Irmo, SC06-2022
Skills
- Patience and tolerance
- Complex Problem-solving
- CPR and AED training
- Team player
- Cleanliness
- Cash register operation
- Safe food handling practices
- Attention to detail
- Friendly and outgoing
- Lifeguard certification
Certification
- Certificate of Completion
- Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
- Date Completed: 2025-02-23
- Valid Until: 2027-02-23
- Conducted by: Winthrop University
Timeline
Barista
Knowledge Perk
08.2025 - 09.2025
Lifeguard
Carowinds-Cedarfair
05.2025 - 07.2025
Dasher
DoorDash
07.2024 - Current
Customer Service Associate
Muv Fitness
01.2024 - 06.2024
Climbing Wall Associate
Inner Peaks Climbing Center
08.2023 - 11.2023
High School Diploma - undefined
Dutch Fork High School
Bachelor of Science - Chemistry
Winthrop University