SYRAI JEAN
Columbia
Summary
Dynamic and self-disciplined professional with extensive experience in security and customer service, notably at the Juvenile Detention Center. Proven ability in conflict resolution and effective communication, ensuring safety and satisfaction. Recognized for maintaining high standards and empowering clients while adeptly managing multiple tasks in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Security Officer
Juvenile Detention Center
Columbia
03.2025 - Current
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored CCTV systems to ensure safety and security of premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided friendly and professional assistance to employees, visitors and customers.
Cashier/Customer Service
Cuzzo's Cuisine
Charlotte
09.2023 - 02.2024
- Maintained change denomination in cash drawer
- Worked to meet store sales goals
- Handled customer complaints and provided resources
- Maintained clean and tidy checkout area
- Assisted in stocking and rotating merchandising
- Answered customer questions and provided store information.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Food Service Worker
Spectrum Center
Charlotte
01.2023 - 03.2023
- Served meals to customers in a friendly and courteous manner.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Assisted with inventory management and restocking supplies as needed.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed established cash handling procedures when collecting payment from customers.
- Ensured that all foods were prepared according to health department regulations.
Front of House Team Member
Chick-Fil-A
Columbia
09.2021 - 02.2022
- Greeted and served guests with a positive attitude and in a timely manner
- Used 'Place of Service' software to input orders
- Maintained front of house cleanliness
- Answered guest questions and provided service
Education
Social Work
Benedict College
Columbia, SC05-2026
Johnson C. Smith University - Social Work
Johnson C. Smith University
05.2026
High school diploma -
Westwood High School
06.2022
Skills
- Open to learning new things and new experiences
- Leader
- Active listener/communicator
- Self-disciplined
- Works well independently and as a team
- Effective communication
- Conflict resolution
- Empowering clients
- Excellent communication
- Multitasking
- General security
- Honest and dependable
- Decision-making
Activities
St. Mark Baptist Church, Praise Dance Ministry, Usher Ministry, Pastor's Aide Ministry, Volunteered at Lake Marion Nursing Home Facility
Timeline
Security Officer
Juvenile Detention Center
03.2025 - Current
Cashier/Customer Service
Cuzzo's Cuisine
09.2023 - 02.2024
Food Service Worker
Spectrum Center
01.2023 - 03.2023
Front of House Team Member
Chick-Fil-A
09.2021 - 02.2022
Social Work
Benedict College
Johnson C. Smith University - Social Work
Johnson C. Smith University
High school diploma -
Westwood High School