Professional law enforcement professional with strong focus on community safety and crime prevention. Proven track record of effective team collaboration, adaptability to changing needs, and achieving results. Skilled in conflict resolution, situational assessment, and maintaining public trust through integrity and reliability. Known for excellent communication and critical thinking abilities, consistently delivering high standards of service.
Overview
9
9
years of professional experience
Work History
Master Patrol Officer I
Rock Hill Police Department
11.2017 - Current
Increased accountability within the department by accurately documenting all actions taken during each shift.
Prevented traffic accidents through consistent enforcement of traffic laws, issuing citations when necessary.
Protected lives and property through vigilant patrolling of assigned areas and rapid responses to emergency calls.
Improved response times by maintaining constant radio communication with the dispatcher and other patrol units.
Provided assistance to motorists in need, offering prompt support in emergency situations.
Conducted field sobriety tests for suspected intoxicated drivers, ensuring road safety for all citizens.
Assisted in crisis situations, providing first aid and emotional support to affected individuals.
Received training in advanced policing techniques to stay current on best practices and enhance performance on duty.
Supported fellow officers during high-risk situations, demonstrating teamwork and commitment to public safety.
Collaborated with local agencies to develop comprehensive strategies for combating criminal activity in targeted areas.
Thoroughly analyzed criminal information and processed crime scenes.
Crisis Negotiator
Rock Hill Police Department
11.2020 - Current
Conducted thorough debriefs following each negotiation incident, identifying areas for improvement and reinforcing successful strategies among team members.
Collaborated closely with law enforcement agencies, ensuring a coordinated response to critical incidents.
Maintained confidentiality regarding sensitive case details while adhering strictly to ethical guidelines throughout all stages of negotiations.
Employed a variety of communication methods, including telephone, email, and face-to-face interactions to effectively navigate complex negotiations.
Adapted quickly to changing circumstances during negotiations, adjusting tactics as needed to achieve positive outcomes for all parties involved.
Participated actively in continuous professional development opportunities to stay updated on the latest crisis negotiation techniques and best practices.
Assisted individuals experiencing mental health crises, utilizing compassionate communication strategies to help them access appropriate resources and support.
911 Telecommunicator
Clinton Police Department
08.2016 - 11.2017
Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
Maintained strict adherence to confidentiality protocols by safeguarding sensitive information from unauthorized access.
Secretary
Spartanburg Methodist College Public Safety
09.2015 - 04.2016
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Streamlined communication processes, resulting in faster response times to internal queries.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Education
High School Diploma -
Clinton High School
Clinton, SC
05-2012
Associate of Science - Criminal Justice
Spartanburg Methodist College
Spartanburg
04-2014
Bachelor of Science - Criminal Justice
University of South Carolina Upstate
Spartanburg
05-2016
Class 1 Law Enforcement Officer -
South Carolina Criminal Justice Academy
Columbia, SC
04-2018
Basic Negotiator
South Carolina Crisis Negotiator's Alliance
10-2020
Advanced Roadside Impaired Driving Enforcement
South Carolina Criminal Justice Academy
Columbia, SC
05-2022
Advanced Crisis Negotiations
National Tactical Officers Association
Lexington, SC
08-2024
DUI/SFST Instructor
South Carolina Criminal Justice Academy
Columbia, SC
10-2024
Skills
Active Learning
Information Gathering
Judgment and Decision Making
De-Escalation Techniques
Body language reading
Empathy Display
Intercultural competence
Rapport Building
Teamwork and Collaboration
Problem-Solving
Time Management
Attention to Detail
Multitasking Abilities
Reliability
Critical Thinking
Excellent Communication
Organizational Skills
Active Listening
Leadership Development
Affiliations
Phi Beta Sigma Fraternity, Inc.
South Carolina Crisis Negotiation's Alliance
Timeline
Crisis Negotiator
Rock Hill Police Department
11.2020 - Current
Master Patrol Officer I
Rock Hill Police Department
11.2017 - Current
911 Telecommunicator
Clinton Police Department
08.2016 - 11.2017
Secretary
Spartanburg Methodist College Public Safety
09.2015 - 04.2016
High School Diploma -
Clinton High School
Associate of Science - Criminal Justice
Spartanburg Methodist College
Bachelor of Science - Criminal Justice
University of South Carolina Upstate
Class 1 Law Enforcement Officer -
South Carolina Criminal Justice Academy
Basic Negotiator
South Carolina Crisis Negotiator's Alliance
Advanced Roadside Impaired Driving Enforcement
South Carolina Criminal Justice Academy
Advanced Crisis Negotiations
National Tactical Officers Association
DUI/SFST Instructor
South Carolina Criminal Justice Academy
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