Tabitha Crooks
Simpsonville
Summary
Dynamic professional with a proven track record at Comfort Keepers and Medroi Incorporation, excelling in HIPAA Regulations Compliance and Client Engagement Strategies. Expert in leveraging analytical problem-solving to enhance efficiency and foster compassionate client relationships. Achieved significant improvements in client care and accounts receivable processes, demonstrating a commitment to excellence and empathy in all interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Comfort Keepers
Greenville
03.2024 - Current
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Recognized emergency situations and implemented appropriate procedures.
Accounts Receivable Coordinator
Medroi Incorporation
Alpharetta
10.2021 - 03.2023
- Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
- Identified areas where changes could be implemented to improve efficiency in the Accounts Receivable process.
- Managed daily posting of payments to customer accounts.
- Researched claim denials, identified causes and resolved issues to promote prompt insurance payment.
- Conducted periodic reviews of delinquent accounts and initiated appropriate action based on company policies.
- Researched and prepared reports required by management or governmental agencies.
- Developed strategies for improving collection efforts while maintaining positive relationships with clients.
Education
Some College (No Degree) - Nursing Administration
Tri-County Technical College
Pendleton, SCSkills
- HIPAA Regulations Compliance
- Client Engagement Strategies
- Emergency Preparedness
- Behavioral observation
- Compassionate Guidance
- Analytical Problem Solving
- Vital signs monitoring
- Medical Terminology Proficiency
Certification
- Mastering Microsoft
- Microsoft 365 Office
- HIPPA
- Project Management
- Network Essentials
Timeline
Home Health Aide
Comfort Keepers
03.2024 - Current
Accounts Receivable Coordinator
Medroi Incorporation
10.2021 - 03.2023
Some College (No Degree) - Nursing Administration
Tri-County Technical College
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