Tadiwanashe Masiyiwa
Anderson
Summary
Dynamic professional with experience at Commercial Bank of Zimbabwe, excelling in customer relationship management and team collaboration. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in onboarding processes and client assessments, driving operational efficiency and fostering strong relationships.
Overview
4
4
years of professional experience
Work History
Trainee
Rose Acre Farms Inc
12.2022 - 09.2023
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Engaged in training sessions to enhance product knowledge and operational efficiency.
Relationship Officer
Commercial Bank of Zimbabwe (CBZ)
11.2019 - 11.2022
- Assisted clients in understanding financial products and services offered.
- Cultivated strong client relationships to enhance satisfaction and retention.
- Conducted thorough client assessments to identify needs and recommend solutions.
- Managed onboarding processes for new clients, ensuring seamless integration into services.
- Coordinated communication between clients and internal teams to ensure timely issue resolution.
Education
Executive Certificate - Project Management, Monitoring And Evaluation
Catholic University of Zimbabwe
Zimbabwe09-2021
Agriculture
Blackfordby College of Agriculture
Zimbabwe06-2019
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer relationship management (CRM)
Timeline
Trainee
Rose Acre Farms Inc
12.2022 - 09.2023
Relationship Officer
Commercial Bank of Zimbabwe (CBZ)
11.2019 - 11.2022
Executive Certificate - Project Management, Monitoring And Evaluation
Catholic University of Zimbabwe
Agriculture
Blackfordby College of Agriculture
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