Summary

Overview

Work History

Education

Skills

Education

TaKaysha Campbell

Timeline

TaKaysha Campbell

Hollywood,SC

Summary

Proven pharmacy technician with a successful track record of improving operational efficiency at Fetter Health Care Network. Specializes in drug inventory control, excels in collaborating with teams to ensure high-quality customer service and accuracy in prescription filling. Demonstrated ability to streamline processes, significantly reducing overhead costs while maintaining patient satisfaction. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. 5 Years of experience in fast-paced consolidated mail order pharmacy and retail pharmacy settings. Driven pharmacy technician highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories, and updating pharmacy records. Excited to bring talent and record of excellence in customer service to contribute to your organization's success. Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in Pharmacy Tech role.

Overview

years of professional experience

Work History

Pharmacy Technician

Fetter Health Care Network

08.2023 - Current

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Collected co-payments or full payments from customers.
Counted and labeled prescriptions with correct item and quantity.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Entered and processed patients' prescriptions into internal system.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Resolved third-party billing, computer system and customer service issues.
Set up and modified patient profiles to include current medications and insurance details.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted, measured, and compounded medications following standard procedures.
Managed opening and closing duties for pharmacy.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.

Pharmacy Technician

CMOP

06.2019 - 07.2023

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Entered and processed patients' prescriptions into internal system.
Counted, measured and compounded medications following standard procedures.
Stocked, labeled, and inventoried medication to keep accurate records.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Maintained clean, orderly work environment free of hazards.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Helped train new employees in safe practices and warehouse procedures.
Coordinated verification and filling of more than 10000 daily prescriptions in high-volume mail order pharmacy environment.

Education

Pharmacy Technician Certificate - Pharmacy Technician

Southeastern Institute - North Charleston

North Charleston, SC

08.2019

High School Diploma -

West Ashley High School

Charleston, SC

06.2015

Skills

Prescription Filling
Drug Inventory Control
Drug safety
Insurance Billing
Processing payments
Problem-solving skills
Stocking shelves

Team Collaboration
Answering customer questions
Insurance billing
Medication dispensing
Patient confidentiality
Confidentiality and HIPAA

Education

Charleston, SC,Charleston, SC