Highly motivated and committed Medical Assistant and Billing Specialist, with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional offering 8 years of experience in related administrative and clinical roles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
MUSC University
11.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Billing Representative
Charleston Dermatology, P.C.
04.2022 - 11.2022
Diligently filed and followed up on third party claims.
Confidently and adeptly handled claim denials and/or appeals.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Posted and adjusted payments from insurance companies.
Reviewed and resolved claim issues captured in TES/CLAIMS edits and clearing house.
Managed collections claims for unpaid bills against estates of debtors.
Communicated with insurance providers to resolve denied claims and resubmitted.
Prepared billing statements for patients and verified correct diagnostic coding.
Collected payments and applied to patient accounts.
Reviewed patient diagnosis codes to verify accuracy and completeness.
Liaised between patients, insurance companies, and billing office.
Delivered timely and accurate charge submissions.
Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
Business Office Assistant
Folly Road Dental
11.2020 - 09.2021
Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
Explained treatment procedures and instructed patients on home care guidelines.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Scheduled and confirmed patient appointments.
Maintained accurate records of customer accounts, payments and payment plans.
Researched billing errors and discrepancies to initiate corrective action.
Monitored customer accounts for payment delinquency and initiated collection efforts.
Determined proper codes for medical records and patient services.
Generate aging reports and follow-up with unpaid accounts, faxed, mailed and upload supporting documentations for claim denials.
Registered Medical Assistant
Trident Family Health
07.2017 - 10.2020
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Prepared and administered medications to alleviate patient symptoms.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Oriented and trained new staff on proper procedures and policies.
Measured patient spirometry.
Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Sorted and distributed incoming and outgoing medical records.
Verified accuracy of patient information in medical records.
Unit Supply Specialist
US Army National Guard
01.2008 - 11.2015
Oversaw supply requests, accountability, and receipts.
Completed regular inventory counts of equipment on book for unit.
Used comprehensive inventory management system to reduce overages and shortages.
Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Moved shipment materials to and from designated areas using lift and hand trucks.
Handled day-to-day shipping and receiving overseeing more than 50 packages per day
Education
Certificate - Medical Billing And Coding
Trident Technical College
Charleston, SC
08.2020
Certificate - Medical Assisting
Centura College
North Charleston, SC
04.2015
High School Diploma -
Baptist Hill High
Hollywood, SC
06.2007
Skills
Administrative Duties
EMR Systems
Medical Billing and Coding
Electronic Medical Record
EPIC EMR
Charting Expertise
Medical Records Management
Certification
RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant
MUSC University
11.2022 - Current
Medical Billing Representative
Charleston Dermatology, P.C.
04.2022 - 11.2022
Business Office Assistant
Folly Road Dental
11.2020 - 09.2021
Registered Medical Assistant
Trident Family Health
07.2017 - 10.2020
Unit Supply Specialist
US Army National Guard
01.2008 - 11.2015
Certificate - Medical Billing And Coding
Trident Technical College
Certificate - Medical Assisting
Centura College
High School Diploma -
Baptist Hill High
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