TALIA MACKEY
Anderson
Summary
Results-oriented leader with a solid background in manufacturing and customer service. Communicates effectively, manages inventory, and maintains product quality while training team members in fast-paced environments. Focused on enhancing customer satisfaction, operational efficiency, and safety standards through continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Walmart Online Grocery Pickup Associate
Walmart
Anderson
12.2022 - 07.2024
- Collected online grocery orders for customer pickup.
- Communicated with customers regarding order status and pickup procedures.
- Prepared and packed orders according to customer specifications.
- Ensured product quality and freshness during order selection.
- Utilized handheld devices for tracking inventory and order fulfillment.
TEAM LEAD
FIVE BELOW
Anderson
12.2021 - 12.2023
- Oversaw store opening procedures, ensured cleanliness standards, coordinated freight stocking, and trained associates to support smooth operations.
- Led team in daily operations and ensured adherence to company policies.
- Trained new associates on store procedures and customer service standards.
- Managed inventory levels and organized product displays for effective sales.
Part Time Store Manager
CLAIRE'S
Anderson
09.2021 - 12.2022
- Conducted inventory management to maintain stock levels and reduce shrinkage.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated and maintained store signage and displays.
Line Operator
TTI
Anderson
12.2020 - 08.2021
- Operated production machinery to ensure efficient workflow and output.
- Adjusted machine settings to optimize product quality, speed, and output levels.
- Troubleshot various issues that arose during shift operations using problem-solving skills.
- Maintained a clean and organized work area for safety compliance.
- Recorded daily production data accurately into company database systems.
- Hand-assembled needed parts to assemble lawnmowers with manual and power hand tools.
LINE OPERATOR
BOSCH
Anderson
01.2021 - 08.2021
- Manufacturing role focused on assembling products, operating complex machinery, or managing material flow on the factory floor.
- Responsible for meeting production targets while maintaining strict quality and safety standards.
- Operated machinery to assemble automotive components efficiently.
- Monitored production lines for quality and safety compliance.
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
- Set up and operated production equipment in accordance with established guidelines.
DASHER
DOOR DASH
Anderson
05.2020 - 06.2021
- Delivered food to customers efficiently and accurately.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained food safety and hygiene standards during deliveries.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
KEY HOLDER
PIERCING PAGODA
Anderson
10.2020 - 12.2020
- Counted and balanced registers.
- Used Point of Sale register system to complete transactions.
- Managed cash register operations and processed customer transactions.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Scheduled appointments for ear piercings and other services offered in-store.
SALES ASSOCIATE
RUE 21
Anderson
08.2020 - 09.2020
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted customers with product selection and provided personalized service.
- Maintained store cleanliness and organized merchandise displays for visibility.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
CASHIER
FREDDY'S FROZEN CUSTARD AND STEAKBURGERS
Anderson
04.2019 - 04.2020
- Duties included cleaning, stocking and servicing the lobby.
- Maintained clean and organized front counter and dining area.
- Ensured accurate order taking for food and beverages.
- Operated cash register using a POS system efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
CASHIER/CLERK
HAVEN OF REST
Anderson
06.2019 - 01.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided information and answered customer questions to assist in their shopping experience.
- Ensured cleanliness and organization of checkout area to enhance customer experience.
- Restocked shelves to maintain product availability and support sales.
Education
High School Diploma -
T.L. HANNA HIGH SCHOOL
Anderson05-2019
Skills
- Retail Sales
- Customer Service
- Inventory management
- Stock Management
- Logistics Coordination
- Supply Chain Management
- Problem solving
- Analytical thinking
- Effective communication
- Multitasking
- Organizational skills
- Interpersonal skills
Certification
- Clinical Social Worker
Timeline
Walmart Online Grocery Pickup Associate
Walmart
12.2022 - 07.2024
TEAM LEAD
FIVE BELOW
12.2021 - 12.2023
Part Time Store Manager
CLAIRE'S
09.2021 - 12.2022
LINE OPERATOR
BOSCH
01.2021 - 08.2021
Line Operator
TTI
12.2020 - 08.2021
KEY HOLDER
PIERCING PAGODA
10.2020 - 12.2020
SALES ASSOCIATE
RUE 21
08.2020 - 09.2020
DASHER
DOOR DASH
05.2020 - 06.2021
CASHIER/CLERK
HAVEN OF REST
06.2019 - 01.2020
CASHIER
FREDDY'S FROZEN CUSTARD AND STEAKBURGERS
04.2019 - 04.2020
High School Diploma -
T.L. HANNA HIGH SCHOOL