Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Stewart

Gaston

Summary

Dynamic customer service professional with call center experience at Domino's Pizza, excelling in complaint handling and payment processing. Proven ability to enhance customer satisfaction through active listening and critical thinking. Recognized for fostering effective communication and building lasting client relationships in fast-paced environments. Committed to delivering exceptional service experiences.

Overview

2025
2025
years of professional experience

Work History

CSR

Substation 2
  • Addressed customer concerns efficiently to foster satisfaction.
  • Enhanced communication workflows through effective teamwork.
  • Engaged in collaborative meetings to exchange insights for process improvement.
  • Exhibited strong empathy and active listening to enhance customer satisfaction.

Clerk

Gate Gas Station
10.2023 - 07.2024
  • Maintained knowledge of current promotions and policies to effectively assist customers.
  • Developed and implemented best practices to ensure consistent service delivery.
  • Maintained composure while multitasking in a fast-paced setting.
  • Established enduring client loyalty through understanding and addressing preferences.
  • Delivered outstanding service experiences by adhering to company guidelines.
  • Executed swift service to address customer needs effectively.

Boat Detailer

Seahunt Boats
01.2020 - 09.2023
  • Worked with team to pinpoint inefficiencies in detailing processes.
  • Enhanced vessel appearance through meticulous cleaning processes.
  • Conducted routine inspections of boats pre- and post-detailing to ensure quality control measures were met.
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.
  • Improved the visual appeal of boats through meticulous waxing, polishing, and buffing of surfaces.
  • Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
  • Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
  • Increased efficiency in the workplace by maintaining a clean, organized workspace that allowed for easy access to necessary tools and supplies throughout the day.
  • Communicated with manager through radio or telephone contact to receive instructions.

CSR

Dominoes Pizza
09.2018 - 01.2020
  • Showcased self-motivation and commitment to tasks.
  • Worked effectively in fast-paced environments.
  • Demonstrated proficiency in solo and group work settings.
  • Demonstrated strong verbal and written communication skills.
  • Displayed politeness, approachability, and readiness to offer support in various situations.
  • Adapted to varied schedules including night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Education

GED -

Sumter Adult Education
Sumter, SC
06.2013

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • Professional telephone demeanor
  • Payment processing
  • Customer service
  • Active listening
  • Critical thinking

Timeline

Clerk

Gate Gas Station
10.2023 - 07.2024

Boat Detailer

Seahunt Boats
01.2020 - 09.2023

CSR

Dominoes Pizza
09.2018 - 01.2020

CSR

Substation 2

GED -

Sumter Adult Education

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Tamara Stewart