Tameka Dozier
Store Manager
Winnsboro,Sc
Summary
Dynamic Store Manager with a proven track record at Pops mart fuels LLC, excelling in customer service management and team development. Enhanced store profitability through innovative merchandising and effective inventory control, while fostering a positive work environment. Skilled in cash management and loss prevention, driving sales and customer satisfaction through strategic initiatives.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
Store Manager
Popsmartfuels,llc
09.2020 - 09.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Sanitation Worker
Kraft Heinz
08.2019 - 11.2024
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Supported health initiatives by sanitizing high-traffic areas.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Coordinated tasks to complete residential and commercial mopping, scrubbing and sanitizing of all assigned areas.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Improved recycling rates by diligently sorting materials according to guidelines and regulations.
- Prioritized urgent requests for service calls or special projects based on input from supervisors or management team members.
- Increased service reliability, ensuring consistent and punctual waste collection across assigned areas.
- Enhanced operational efficiency by maintaining sanitation equipment in optimal condition.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Reduced risk of pest infestations with thorough and timely removal of refuse from residential and commercial areas.
- Fostered team-oriented environment, leading and training new sanitation workers in best practices.
Education
High School Diploma -
Lincoln High School
Brooklyn, NY06-1992
Skills
Customer service management
Employee
Store operations
Problem-solving
Staff management
Friendly and positive
POS systems
Inventory management
Team leadership
Store opening and closing
Team motivation
Customer service
Risk management
Hourly shift management
Employee training
Store merchandising
Timeline
Store Manager
Popsmartfuels,llc
09.2020 - 09.2025
Sanitation Worker
Kraft Heinz
08.2019 - 11.2024
High School Diploma -
Lincoln High School