Tammy Rash-Suggs
Gaston,SC
Summary
Reliable Medical Support professional with 24 years of experience in a podiatric office environment. Expertly assist with office operations and physician support by gathering patient information, keeping the schedule, and keeping supplies ordered. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Podiatric Assistant
Southwest Podiatry
01.2002 - 11.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed arterial studies and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Took inventory of medical supplies and ordered from multiple medical supply companies
- Gathered and sent supplies to sister offices as needed
- Obtained broken equipment and/or instruments and sent them off for repair to multiple companies
- Explained and performed laser treatments for various medical conditions to the foot and ankle
- Explained and performed Qutenza treatments for neuropathy
- Set up & operated ultrasound machine for injections
- Set up for, explained, and took various foot and ankle x-rays
- Collected pertinent data and calculations to aid physician in interpreting results.
- Obtained referrals from various outside physician offices, made patient appointment, contacted the referring physician and the patient regarding appointment
- Created foot molds for custom orthotics and shipped mold to companies
- Sent custom orthotics back to the company for repairs and updates
Cashier
Walmart
06.2020 - 08.2020
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Cracker Barrel
10.2000 - 01.2002
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Rural Retreat High School
Rural Retreat, VACertificate of Office Specialist -
Wythe County Vocational School
Wytheville, VAMedical Office Clerk - Medical Office
Wythe County Community College
Wytheville, VA01-1987
Skills
- Drawer balancing
- Refund handling
- Conflict resolution
- Cash handling and management
- Payment processing
- Cash register systems
- Records maintenance
- Inventory control
- Time management skills
- Written and verbal communication
- Customer service
- Basic math
- Reports and documents
- Product knowledge
- Attention to detail
- Data entry
- POS system operations
- Cash register operation
- Training and onboarding
- Ordering and stocking
- Clear communication
- Staff mentoring
- Customer service excellence
- Cleaning and sanitizing
- Multitasking and organization
Certification
Basic Life Support 2/2024 - 2/2026
Limited Radiology Technician 2/2007
Peripheral Arterial Disease Testing 4/2010
Timeline
Cashier
Walmart
06.2020 - 08.2020
Podiatric Assistant
Southwest Podiatry
01.2002 - 11.2025
Cashier
Cracker Barrel
10.2000 - 01.2002
High School Diploma -
Rural Retreat High School
Certificate of Office Specialist -
Wythe County Vocational School
Medical Office Clerk - Medical Office
Wythe County Community College