Tammy Rowlamd
Spartanburg
Summary
Dedicated life insurance agent with a track record in client retention and personalized service. Expertise in effective communication and problem resolution, ensuring client satisfaction and informed decision-making.
Overview
20
20
years of professional experience
Work History
life Insurance Agent
TransAmerica
Spartanburg
06.2006 - Current
- Educated clients on life insurance products and benefits, enhancing their understanding and informed decision-making.
- Analyzed client needs to recommend appropriate policies.
- Developed and nurtured strong client relationships, improving retention and client satisfaction.
- Conducted policy reviews to ensure adequate coverage for clients.
- Collaborated with underwriting teams to expedite policy approvals.
- Managed documentation and compliance for all client transactions.
- Coordinated with financial advisors to provide comprehensive client solutions.
- Provided personalized service to clients through various communication channels, ensuring tailored solutions to meet their needs.
Dental Dental
Dental Dentl
Spartanburg
10.2024 - 11.2025
- Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
- Assessed customer needs quickly to provide tailored assistance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Introduced innovative ideas and solutions that improved team performance and outcomes.
Benefit Guru
Benefit Guru
Spartanburg
09.2022 - 12.2022
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Addressed customer requests and answered questions, leading to higher satisfaction.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Proposed innovative ideas and solutions that improved team collaboration and outcomes.
Education
Greeville Tech
Greenville, SC09-1988
High School Diploma -
Spartanburg High School
Spartanburg, SC05-1985
Skills
- Customer assessment and education
- Client retention and relationship management
- Personalized service
- Policy analysis and compliance management
- Problem resolution and conflict resolution
- Effective communication
- Team collaboration and building
- Decision-making
- Task prioritization
- Time management
- Calm under pressure
- Documentation management
- Interpersonal communication
- Innovative thinking and solutions
Accomplishments
- Life and health Insurance Licenses
- Insurance Producer License
- Life Insurance License
Timeline
Dental Dental
Dental Dentl
10.2024 - 11.2025
Benefit Guru
Benefit Guru
09.2022 - 12.2022
life Insurance Agent
TransAmerica
06.2006 - Current
Greeville Tech
High School Diploma -
Spartanburg High School