Taniah Wilkins
Inman
Summary
Goal-oriented Mass Communications graduate with excellent interpersonal communication abilities. An adept assistant manager of a small business focused on growth and community. Driven ex-Student Athlete with background in balancing rigorous academic and sport obligations. Strengths include teamwork, discipline, time management, leadership, resilience, and adaptability. Displayed strong commitment to achieving goals and impacting team dynamics positively through strategic problem-solving skills.
Overview
6
6
years of professional experience
Work History
BDC Representative
Spartanburg Toyota
10.2025 - Current
- Managed customer inquiries and resolved issues through effective communication and problem-solving techniques.
- Utilized CRM software to track customer interactions and ensure timely follow-ups on leads.
- Collaborated with sales team to develop strategies for improving lead conversion rates.
- Trained new representatives on company policies, procedures, and best practices in customer service.
Gym Assistant
One on One Fitness
03.2024 - Current
- Conducted orientations for new members on gym services and amenities.
- Collaborated with team to plan events promoting fitness programs and memberships.
- Answered customer inquiries about products or services offered at the gym.
- Developed marketing strategies to promote gym services and attract new members.
Sales Associate
American Glass Professionals
02.2025 - 10.2025
- Assisted customers in selecting glass products based on needs and preferences.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers about product features, benefits, and care instructions.
- Trained new associates on sales techniques and company policies effectively.
Warehouse Associate Residual
Adidas NAM Ranstad
04.2023 - 05.2024
- Picking and Put-away footwear units.
- Utilize computerized warehouse management systems (WMS) and radio frequency (RF) scanners to process all barcoded products.
- Identify and communicate exceptions to the leadership team.
- Follow all standard operating procedures (SOPs).
- Accurately record production by task and complete any necessary paperwork.
- Flexibility to train and work in multiple areas.
Assistant Teacher
The Franklin School
04.2020 - 07.2021
- Assisted lead teacher with lesson plans and daily activities with 3- to 4-year-old children.
- Managed front desk and answered visitors' questions and concerns.
- Implemented weekly lesson plans including various topics.
Education
Bachelor of Art - Mass Communication
Winston-Salem State University
Winston-Salem, NC05.2024
High School Diploma -
High Point Academy
Spartanburg, SC05.2024
Skills
- Customer service
- Fitness program promotion
- Sales processing
- Event planning
- Marketing
- Point-of-sale systems
- Team collaboration
- Staff training
- Communication skills
- Problem solving
- CRM software
- Appointment setting
- Performance tracking
Affiliations
- All Region Women's Volleyball [2017-2020]
- All Region Women's Basketball [2017-2020]
- All State Women's Basketball [2017-2020]
- Class A Women's Basketball State Champion [2020]
- State Championship Women's Basketball MVP [2020]
- All State Women's Volleyball [2020]
- Winston Salem State University Women's Basketball [2020-2024]
- Area Player of the Year Women's Basketball [2020]
Timeline
BDC Representative
Spartanburg Toyota
10.2025 - Current
Sales Associate
American Glass Professionals
02.2025 - 10.2025
Gym Assistant
One on One Fitness
03.2024 - Current
Warehouse Associate Residual
Adidas NAM Ranstad
04.2023 - 05.2024
Assistant Teacher
The Franklin School
04.2020 - 07.2021
High School Diploma -
High Point Academy
Bachelor of Art - Mass Communication
Winston-Salem State University