Taniyah Lawrence
Columbia
Summary
Dynamic and dedicated cashier with proven customer service excellence at Family Dollar. Recognized for maintaining high accuracy in cash handling and fostering positive customer relationships. Skilled in conflict resolution and time management, consistently creating a welcoming environment that encourages repeat business. Committed to upholding cleanliness and safety standards.
Overview
5
5
years of professional experience
Work History
Cashier
Family Dollar
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier
KJS Marketing
09.2020 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Worked with money orders, lottery western union ect.
Cashier
Bojangles' Famous Chicken 'n Biscuits
08.2022 - 06.2023
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Cashier
Hardee's Restaurant
10.2021 - 11.2022
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
BI-LO
09.2020 - 09.2022
- Achieved consistent accuracy in accounting through maintained balance of cash drawer.
- Welcoming customers into our store.
Education
Brookland Cayce High School
Cayce, SC05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
- Staff training
Websites
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Trained and mentored number employees.
- Achieved number% of sales quote.
- Won "Employee of the Month" award each month for three months in a row.
- Supervised team of Number staff members.
Languages
English
Full Professional
Timeline
Cashier
Family Dollar
10.2024 - Current
Cashier
Bojangles' Famous Chicken 'n Biscuits
08.2022 - 06.2023
Cashier
Hardee's Restaurant
10.2021 - 11.2022
Customer Service Cashier
KJS Marketing
09.2020 - 09.2023
Cashier
BI-LO
09.2020 - 09.2022
Brookland Cayce High School
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