Taniyia Smith
Spartanburg
Summary
Retail sales associate with strong background in customer service and sales,Skilled at meeting customer needs. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance and dependable worker with a proven track record of efficiently completing tasks. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Retail Sales Associate
Bath & Body Works
Spartanburg
07.2025 - Current
- Maintained store cleanliness and organized product displays for optimal presentation.
- Educated customers about product benefits and usage to improve their shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Offered suggestions for additional items that may be of interest to customers.
Season retail cashier
Hobby Lobby
Spartanburg
10.2024 - 01.2025
- Processed customer transactions efficiently at checkout stations.
- Assisted customers in locating desired craft supplies and merchandise.
- Maintained clean and organized workspaces in retail areas.
- Greeted customers in a friendly and professional manner.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Processed cash, credit, and check payments accurately and efficiently.
- Reported damaged items and incorrect pricing to supervisor.
- Provided accurate change back to customers when necessary.
Retail Sales Associate Cashier
Ross Dress for Less
Spartanburg
02.2024 - 10.2024
- Assisted customers with inquiries and provided product information.
- Operated cash register and processed customer transactions efficiently.
- Maintained organized merchandise displays and restocked shelves regularly.
- Collaborated with team members to achieve store goals and improve workflow.
- Ensured cleanliness of sales floor and fitting rooms for a welcoming environment.
- Engaged with customers to build rapport and encourage repeat visits.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Resolved customer complaints or referred them to management for resolution.
- Enforced dressing room rules to prevent vandalism and theft.
- Offered customers carry-out service at completion of transaction.
Cashier
Big Lots
Spartanburg
11.2020 - 09.2021
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
Dorman High School
Spartanburg, SCSkills
- Product knowledge
- Cash handling
- Customer service
- Transaction processing
- Basic math
- Active listening
- Teamwork
- Cash drawer balancing
- Friendly and outgoing
- Returns and exchanges
- Cash register operation
- Fitting room maintenance
- Problem solving
- Order processing
- Flexible schedule
- Patient and empathy
- Product knowledge
- Relationship building
Timeline
Retail Sales Associate
Bath & Body Works
07.2025 - Current
Season retail cashier
Hobby Lobby
10.2024 - 01.2025
Retail Sales Associate Cashier
Ross Dress for Less
02.2024 - 10.2024
Cashier
Big Lots
11.2020 - 09.2021
Dorman High School